Meet the F12 Team
Every F12 team works seamlessly, always, to deliver results. Your dedicated IT Manager devotes the time required to gain a deep understanding of your business needs and goals. Only then will he or she begin to compile your ultimate IT dream team.
The linchpin of your relationship with F12. An experienced IT professional, not a salesman. The IT Manager knows your business, meets with your leadership regularly, and directs F12’s engagement with your organization.
The magic bullet of productivity is education. Complimentary, in-person training on privacy and security awareness, and on productivity applications like Excel, Outlook, Word, Skype and PowerPoint.
This group uses proven project management and communication practices to onboard new clients, roll out IT systems, define processes and improve documentation.
Your select F12 remote services Pod knows your business, knows your staff and knows you. It quickly solves 95% of all technical issues with a 95.7% customer satisfaction rating.
The boots on the ground to tackle the technical and, on occasion, user challenges that confront your business.
The Navy Seals of the operation, this team is called in when the thorniest technical challenges arise.
The people who know the hardware and software vendors and how to help you choose the right products for your unique needs.
Before a product, service or solution is rolled out under one of our IT programs, it must undergo merciless testing and documentation, and meet the approval of our meticulous R&D team.
This experienced IT management division delivers ongoing strategic guidance under the F12 Advisor program.
Administration is the glue of our operations, ensuring customer service processes are consistent so that we can consistently over-deliver on our promises.