Girl working on apple laptop device excited that f12 is an apple authorized reseller
November 28, 2022 | 
Blog Company News Device as a Service

Does your business use Apple products? Looking for a macOS friendly IT partner? Good news – embraces Apple devices. Love working with Apple products, but find resistance from IT when you try to bring your device to work? Is your IT Managed Service Provider reluctant to support Apple devices? Are you searching for an […]

September 6, 2022 | 
Blog Company News Mergers and Acquisitions

To grow the business and retain invaluable employees, selling Level4 Technologies to F12 made the most sense.   In 2018, Level4 Technologies was one of Greater Vancouver’s largest managed IT service providers. The company, with 65 employees, offered small and mid-sized businesses reliable and secure computing environments. But that wasn’t always the case. In 2012, […]

Chief Operating Officer Michael Maillet
August 4, 2022 | 
Company News Press Releases

TORONTO, Ontario, August 2, 2022 – For Immediate Release Inc. (“F12”) is pleased to welcome Michael Maillet as Chief Operating Officer (COO), effective today. Maillet will develop the operational framework to align with F12’s strategy to broaden its IT service offerings for Canadian SMEs. Maillet is stepping in for Ryan Sigouin, who is taking […]

Man with headset providing remote IT support on his computer
July 22, 2022 | 
Blog Company News Managed IT Services (MSP) On Site IT Support

  A growing trend among IT service providers is to outsource help desk functions to a third party. Why do some IT providers choose to outsource help desk functions?  What is F12’s stance on outsourcing?  Explore the answers to these questions and more in the FAQ below.     Has F12 outsourced its help desk?  F12 […]

Bonnie Chan on the left and Chris Pickard on the right
June 28, 2022 | 
Blog Company News Mergers and Acquisitions

F12’s like-minded approach was one of the reasons this Cambridge, Ontario-based MSP accepted an acquisition offer in 2021. In 2015, Chris Pickard, who’d been with Xylotek Solutions Inc. since 2005, and Bonnie Chan, who’d joined in a sales capacity in 2011, assumed 50/50 control of Xylotek, with the exit of the two other partners. Chan […]

May 31, 2022 | 
Blog Company News Mergers and Acquisitions

In December 2021, I sold my company to I had been building it for more than a quarter-century since I was 20 years old. The step meant giving up a brand, My Blue Umbrella, that I had developed and sweated blood to grow. It also meant surrendering the autonomy of being a founder and entrepreneur. And it was the best decision I’ve ever made.

May 31, 2022 | 
Blog Company News

You may have heard of the minimum $70K salary strategy that some companies are implementing. We’d read about it, discussed it, and debated it for a while. And then, in August 2021, we presented the idea to our executive team: to implement a minimum salary of $70,000 for every single F12 employee.

F12 is a Qualified Multitenant Hoster (QMTH)
May 16, 2022 | 
Company News Data Center and Cloud is a Qualified Multitenant Hoster (QMTH) authorized by Microsoft to host your Windows virtual machines via Microsoft Cloud Agreement subscription or Enterprise Agreement/MPSA on dedicated or multitenant hardware. In addition, we are also authorized to host Office 365 ProPlus (including E3 and E5), Microsoft 365 Apps for business (from Microsoft 365 Business Premium), Project […] - Consider I.T. Done
February 22, 2022 | 
Blog Company News Managed IT Services (MSP)

We are delighted to be recognized by Clutch as a leading company in the managed IT services industry and DesignRush Logo
February 1, 2022 | 
Blog Company News Managed IT Services (MSP)

We are thrilled to be ranked as one of the top 30 MSPs by DesignRush!