What is Hardware as a Service?
January 25, 2021 | 
Blog Managed IT Subscription Based IT Technology

At its most basic, Hardware-as-a-Service (HaaS) allows businesses to procure hardware through a Managed Service Provider (MSP) as a monthly expense. This is sometimes called Device-as-a-Service (DaaS). The MSP supplies hardware at the client’s site, and the MSP manages, maintains, and updates the devices in compliance with the terms of a service level agreement (SLA), […]

Questions to ask your IT provider
November 17, 2020 | 
Blog Disaster Recovery Managed IT

As a business owner or key decision-maker for your organization, you must know the critical questions to ask your IT provider. This way, you’ll ensure that your company’s network, computers, and workforce are appropriately secured. Read below as we layout those essential questions. And we’ll carefully examine why you should make these inquiries with a […]

IT solutions
October 5, 2020 | 
Blog Managed IT

Severing business relationships can be awkward and tricky. We all want to give our partners and providers the benefit of the doubt without letting an IT partner hold back our advancement. Problems can crop up from time to time in any relationship. But, if an IT partner or managed service provider relationship seems to be […]

Managed IT
September 14, 2020 | 
Blog Managed IT

What does Managed IT Services Mean? Using a managed IT service is a more proactive way to handle the IT needs of a business. Rather than pay an hourly fee as support is needed, companies pay a flat monthly fee. It is a set it and forget it version of handling your IT. If a […]

Cyber Security
September 14, 2020 | 
Blog Cyber Security Managed IT

Cyber-attacks are on the rise in recent months as criminals take advantage of work from home arrangements and vulnerable IT systems. Read more to learn how you can protect your data and urgent counter-measures you can take. Federal Alert The Canadian Centre for Cyber Security, a federal agency, recently issued an alert about a wave […]

Microsoft lifecycles
August 13, 2020 | 
Blog Cyber Security Managed IT

  Several core Microsoft products have reached “end of life.” What does this mean? Why should you care and how can F12 help? Continue reading to learn more: Product Lifecycle Primer Microsoft Products come with expiry dates, and, as with seafood and potato salad, you are wise to take heed. There are four main reasons […]

IT hypecycle
July 23, 2020 | 
Blog Managed IT

Every year, thousands of organizations gather at summits like CES to flaunt their latest technologies. They gain the buy-in of companies and investors, leading to a flurry of videos and articles that create a buzz. This excitement drives many companies, often described as early adopters, to gamble on such technologies. However, not all these technologies […]

cyber threats
June 24, 2020 | 
Blog Cyber Security Managed IT

The proliferation of remote workforces has been a responsible, sensible response to a worldwide pandemic. Interestingly, this shift in the business model might be more permanent than its initial position as an emergency measure. Through collaborative technologies such as Microsoft Teams, organizations have found that work can get accomplished and cohesiveness maintained. All without paying […]

F12 Logo
June 23, 2020 | 
Blog Managed IT

This short tour will give you an overview of Microsoft Teams.  And, you only need 5 minutes to take each training session! To begin, start your training in the window below, or click in the list to launch Microsoft Teams Training in a new tab. (Note: we recommend clicking below to launch training in a […]

What is Ransomware
June 9, 2020 | 
Blog Cyber Security Managed IT

  In 2018, there were 204 million ransomware attacks around the world. The best way to prevent a ransomware attack, or mitigate the damage, is to be informed. Check out some answers to FAQs about ransomware here. What Is Ransomware? Ransomware is malicious software that basically kidnaps your system and holds it and your data […]