IT solutions
October 5, 2020 | 
Blog Managed IT

Severing business relationships can be awkward and tricky. We all want to give our partners and providers the benefit of the doubt without letting an IT partner hold back our advancement. Problems can crop up from time to time in any relationship. But, if an IT partner or managed service provider relationship seems to be […]

Managed IT
September 14, 2020 | 
Blog Managed IT

What does Managed IT Services Mean? Using a managed IT service is a more proactive way to handle the IT needs of a business. Rather than pay an hourly fee as support is needed, companies pay a flat monthly fee. It is a set it and forget it version of handling your IT. If a […]

Cyber Security
September 14, 2020 | 
Blog Cyber Security Managed IT

Cyber-attacks are on the rise in recent months as criminals take advantage of work from home arrangements and vulnerable IT systems. Read more to learn how you can protect your data and urgent counter-measures you can take. Federal Alert The Canadian Centre for Cyber Security, a federal agency, recently issued an alert about a wave […]

Microsoft lifecycles
August 13, 2020 | 
Blog Cyber Security Managed IT

  Several core Microsoft products have reached “end of life.” What does this mean? Why should you care and how can F12 help? Continue reading to learn more: Product Lifecycle Primer Microsoft Products come with expiry dates, and, as with seafood and potato salad, you are wise to take heed. There are four main reasons […]

IT hypecycle
July 23, 2020 | 
Blog Managed IT

Every year, thousands of organizations gather at summits like CES to flaunt their latest technologies. They gain the buy-in of companies and investors, leading to a flurry of videos and articles that create a buzz. This excitement drives many companies, often described as early adopters, to gamble on such technologies. However, not all these technologies […]

cyber threats
June 24, 2020 | 
Blog Cyber Security Managed IT

The proliferation of remote workforces has been a responsible, sensible response to a worldwide pandemic. Interestingly, this shift in the business model might be more permanent than its initial position as an emergency measure. Through collaborative technologies such as Microsoft Teams, organizations have found that work can get accomplished and cohesiveness maintained. All without paying […]

F12 Logo
June 23, 2020 | 
Blog Managed IT

This short tour will give you an overview of Microsoft Teams.  And, you only need 5 minutes to take each training session! To begin, start your training in the window below, or click in the list to launch Microsoft Teams Training in a new tab. (Note: we recommend clicking below to launch training in a […]

What is Ransomware
June 9, 2020 | 
Blog Cyber Security Managed IT

  In 2018, there were 204 million ransomware attacks around the world. The best way to prevent a ransomware attack, or mitigate the damage, is to be informed. Check out some answers to FAQs about ransomware here. What Is Ransomware? Ransomware is malicious software that basically kidnaps your system and holds it and your data […]

Interview: Nonprofit Predictions About Work From Home After COVID-19
May 14, 2020 | 
Blog Managed IT

If you are feeling the effects from an increase in virtual communication and collaboration, you’re not alone. It is challenging for people to adjust to changes in service delivery, technology, and communication. In this interview, we’re bringing you a long-time Nonprofit and unpacking the indelible impact COVID-19 is likely to have. F12 client Jessica Denholm, […]

COVID Response Update
May 14, 2020 | 
Blog Cyber Security Disaster Recovery Managed IT

Many provinces have announced plans to gradually reopen businesses closed due to the COVID-19 (coronavirus) pandemic. As a result, employees will begin returning to their physical workplaces, some from layoffs and others from work at home arrangements. Below we outline ten IT considerations to help smooth the transition. Include IT in Planning Make sure to […]