Case Studies

Case Studies

RDP Associates Inc.

RDP Associates was growing rapidly in Canada and overseas by successfully assisting companies maximize their cash returns on government grants and R&D tax credits. However, RDP’s aging onsite IT infrastructure could not keep up with both its current and future growth initiatives. The employee user experience was suffering on account…


ULS Landscaping

ULS Landscaping provides year-round landscape design, construction, maintenance, and snow and ice control. With an aging IT environment, and a major office relocation looming, ULS was looking for ways to better manage IT spend while not compromising its technology needs.


SuperFly International

SuperFly International brings fly fishing to sports enthusiasts through the manufacturing and distribution of specialized fly fishing equipment and accessories. Aiming to restructure and refocus the organization, SuperFly sought a dynamic, full-featured IT provider to support its future plans. With custom integrations for all Line of Business applications, any IT…


Sterling Western Star Trucks Alberta Ltd.

Sterling Western Star Trucks Alberta Ltd. is a multi-location dealership focused on providing sales, parts and service for Western Star Trucks. The people at Sterling are not IT experts, but finger pointing between the company’s IT and VOIP providers was dragging Sterling into constant conversations about IT. Persistent issues were…


Schaffer Dzaldov Bennett Ltd.

Schaffer Dzaldov Bennet Ltd. (SDB) embraces challenging land survey projects with energy and enthusiasm. IT challenges, on the other hand, were creating unwanted noise for the business. IT support was ad-hoc, and issues were brought to internal management before getting referred to the IT vendor, resulting in delays and disruptions…


Opa! of Greece

Opa! of Greece, one of Canada’s fastest-growing restaurant chains, is shaking up the “fast food” market with delicious, wholesome, Mediterranean cuisine and excellent customer service. However, unreliable email on failing servers was interfering with Opa!’s communications with its rapidly growing team of franchisees and putting its overall growth potential at…


LandSolutions, Inc.

LandSolutions Inc. was growing swiftly across Canada, delivering top-notch land, environmental and asset management services. But its onsite IT infrastructure was struggling to keep pace with the growing company. As servers spread across the country, they created increased complexity, duplicated work effort and “second class” remote office experiences. Furthermore, email…


Enerjet

Enerjet is a Canadian air charter company specializing in workforce transportation and Tour Operator Charters. It struggled with traditional delayed IT support for staff use as well as with its highly-specialized flight management software. Poor reporting and overall lack of IT insight made it feel like technology was working against…


Carmel Bay

Carmel Bay Exploration Ltd. was a junior oil & gas company that opened its doors in 2011 in an extremely competitive market. Starting from nothing, Carmel needed a turnkey computing infrastructure solution setup quickly–without an up-front capital investment and without distraction.


Camp Ramah

Camp Ramah, a non-profit organization, offers an overnight camp and self-growth experience for children across North America. Its server required constant attention, and its IT provider was slow to respond. Furthermore, the server environment had to be physically relocated twice per year. Failing IT was creating a poor reflection on management by both the board and staff.


Aspiria

Aspiria provides Employee (EAP) and Student Assistance Programs (SAP) across Canada. But its IT environment was unreliable and was turning into a risk factor for the business. Aspiria’s IT provider at the time did not have a full understanding of the company’s operational requirements, which included system stability and a secure methodology to collaborate from remote locations.


ALS Society of Alberta

The ALS Society of Alberta (ALSAB) is a non-profit organization that provides support to those living with or those who are affected by Amyotrophic Lateral Sclerosis (ALS). An unreliable IT environment was causing difficulties for ALSAB’s Province-wide service delivery, and constant email issues were impacting the organization’s ability to communicate effectively with donors.


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