Medical Solutions

Medical Solutions

F12 Cloud solves complex collaboration challenges

*Client name has been redacted for increased Cyber Security. Please contact us if you would like more information*

The Problem

This medical organization provides Employee (EAP) and Student Assistance Programs (SAP) across Canada. But its IT environment was unreliable and was turning into a risk factor for the business. Their IT provider at the time did not have a full understanding of the company’s operational requirements, which included system stability and a secure methodology to collaborate from remote locations.

Our Solution

F12 took over the organization’s IT management and moved its infrastructure into F12’s private cloud-based data centre. By moving them into the F12 Cloud, we replaced the aging and failing systems while meeting their complex security and privacy requirements.

The Outcome

The organization’s IT infrastructure now sits on highly redundant and reliable equipment. All staff have secure access from anywhere, giving them more flexibility in their work environment. An IT partner that understands its requirements allows the organization to focus on helping people with mental health issues without also worrying about IT issues. They have been able to grow and acquire companies, seamlessly adding new offices to its current F12 Cloud infrastructure—saving both time and money.

Vancouver Office

200 – 17577 56 Avenue, Surrey, BC V3S 1C4
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Nelson Office

A – 1016 Seventh Street, Nelson, BC V1L 7C2
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Courtenay Office

917C Fitzgerald Avenue, Courtenay, BC V9N 2R6
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Edmonton Office

13555 156 Street NW, Edmonton, AB T5V 1R9
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Toronto Office

220 Markland Street, Unit A-2, Markham, ON L6C 1T6
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Victoria Office

329 – 1095 McKenzie Avenue, Victoria, BC V8P 2L5
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Vernon Office

101 – 1325 Polson Drive, Vernon, BC V1T 8H2
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Calgary Office

11 – 3110 14 Avenue NE, Calgary, AB T2A 6J4
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Red Deer Office

8 – 4699 61 Street, Red Deer, AB T4N 7C9
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