Medical Solutions

Medical Solutions

F12 Cloud solves complex collaboration challenges

*Client name has been redacted for increased Cyber Security. Please contact us if you would like more information*

The Problem

This medical organization provides Employee (EAP) and Student Assistance Programs (SAP) across Canada. But its IT environment was unreliable and was turning into a risk factor for the business. Their IT provider at the time did not have a full understanding of the company’s operational requirements, which included system stability and a secure methodology to collaborate from remote locations.

Our Solution

F12 took over the organization’s IT management and moved its infrastructure into F12’s private cloud-based data centre. By moving them into the F12 Cloud, we replaced the aging and failing systems while meeting their complex security and privacy requirements.

The Outcome

The organization’s IT infrastructure now sits on highly redundant and reliable equipment. All staff have secure access from anywhere, giving them more flexibility in their work environment. An IT partner that understands its requirements allows the organization to focus on helping people with mental health issues without also worrying about IT issues. They have been able to grow and acquire companies, seamlessly adding new offices to its current F12 Cloud infrastructure—saving both time and money.

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