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Schaffer Dzaldov Bennett Ltd.

Schaffer Dzaldov Bennett Ltd.

F12 Service solves business focus, risk and reliability issues

The Problem

Schaffer Dzaldov Bennet Ltd. (SDB) embraces challenging land survey projects with energy and enthusiasm. IT challenges, on the other hand, were creating unwanted noise for the business. IT support was ad-hoc, and issues were brought to internal management before getting referred to the IT vendor, resulting in delays and disruptions to daily workflow. SDB’s aging servers and email system was hosted in-house, which created various issues like access and risk due to potential system failure and data loss.

Our Solution

We moved SDB to a fully-managed F12 Service agreement, replaced the aging server and migrated its email to Office 365. As part of the F12 Service agreement, we developed a roadmap to assist SDB in planning the lifecycle for the remainder of the environment.

The Outcome

SDB’s management can now focus on business growth, and it is no longer concerned about daily IT problems: issues and user support are in F12’s responsible hands. Overall, system reliability and staff productivity have improved, and business risk has been reduced.

Vancouver Office

200 – 17577 56 Avenue, Surrey, BC V3S 1C4
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Nelson Office

A – 1016 Seventh Street, Nelson, BC V1L 7C2
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Courtenay Office

917C Fitzgerald Avenue, Courtenay, BC V9N 2R6
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Edmonton Office

13555 156 Street NW, Edmonton, AB T5V 1R9
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Toronto Office

A-220 Markland Street, Markham, ON L6C 1T6
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Victoria Office

329 – 1095 McKenzie Avenue, Victoria, BC V8P 2L5
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Vernon Office

101 – 1325 Polson Drive, Vernon, BC V1T 8H2
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Calgary Office

11 – 3110 14 Avenue NE, Calgary, AB T2A 6J4
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Red Deer Office

8 – 4699 61 Street, Red Deer, AB T4N 7C9
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