Embrace technology’s benefits and leave its complexities to the experts.

When people think of accountants, they may picture someone in a dark cubicle punching numbers into a calculator and poring over spreadsheets. But we know better! You work hard to help your clients achieve financial success. F12 has worked with more than 300 businesses like yours to enhance the efficiency and reliability of your IT systems. With F12’s fully-managed suite of IT support and services, you can feel confident leaving the IT to us and getting back what matters – providing the best financial assistance to your clients.

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IT support for companies that think there must be a better way.

Let’s face it: IT can be a pain. Whether you have a small in-house IT team or contract out to a technician, IT issues can result in unexpected costs, unplanned downtime, and ultimately loss in revenue and client confidence. So why not leave IT to people who love it? When you partner with F12, you are drawing on a diverse pool of technically trained staff who understand your business and the importance of uptime, reliability, productivity, security, and, above all else, being someone your clients can count on.

What if you could expense your hardware instead of taking on the risk of capital investment?

The financial industry is always changing, and it can be expensive to keep up. With our Operational Expense solution available through F12 Plus, F12 makes the upfront investment of hardware, software, and labour to advance your business at a fixed cost per user. We know that, just like technology, your needs are always changing, and that customization is key. That’s why our technology solutions are scalable, allowing you to add resources during tax time and reduce your costs to normal for the remainder of the year.

You manage the financial risks. We manage the network security risks.

Your clients trust you with their financial information, but do you trust their data with your current IT systems? There is an inherent risk in managing confidential data. That’s where we come in. F12 looks to alleviate risk by helping you define IT policies and procedures and implement the necessary tools and safeguards to make your network secure. And in case of an emergency? We’ll develop a disaster recovery plan so that you can be confident that your business will be back online with minimal disruption, no matter what.

Our technical assessment will put your IT system through the paces to ensure it is fully compliant and equipped to protect your confidential information.

F12’s technical assessment will reveal any vulnerabilities in your network security to help ensure it is fully compliant with all applicable regulations, equipped to protect confidential client information, and able to stand up to any due diligence requirements. Why should you trust us on this? F12 is a SOC2 Type II and CyberEssentials Plus certified provider with over 20 years of experience in IT security.

Financial Institutions Commission (FICOM)

Guidelines to ensure all reasonable steps are taken to ensure the safety, sustainability, and stability of credit unions.

Personal Information Protection and Electronic Documents Act (PIPEDA)

Federal privacy law that sets the ground rules for how businesses like yours must handle personal information.

Payment Card Industry Data Security Standard (PCI DSS)

Mandates that all credit card information is kept safe during data acceptance, processing, storage, and transmission.

Personal Information Protection Act (PIPA)

Provincial privacy law that provides guidelines for proper collection, use, and disclosure of personal information.

Choosing the right software solution can be overwhelming, but it doesn’t have to be.

Whatever your software needs – file management, collaboration, secure messaging and document transfer, or secure client access – we have a solution for you. F12 has experience with a wide variety of accounting packages and tax preparation software. We can help find the best fit for you, depending on your unique needs, including supporting your existing applications, ensuring the seamless integration of your software and tools.

A one-click-does-it-all solution you can count on.

When all of your time is spent reacting to IT issues, you have no time to be proactive. That’s why we believe in a one-click-does-it-all solution: just press the F12 key, and we’ll take it from there, managing third party vendor relationships and seeing any issues through to resolution. So you can spend less time on the phone discussing technical problems and more time dreaming up the future of your business.