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IT Support for Healthcare Industry

You Focus On Your Patients While We Manage Your IT

See our solutions.

We Excel in IT for Healthcare

You started your practice to help patients—not to troubleshoot IT problems. We provide a complete range of services and solutions that support IT for healthcare, so businesses like yours can focus on what you do best.

Solutions for Medical Practices

Between software, hardware, compliance, and network issues, IT for healthcare can be overwhelming. Don’t worry. We have helped more than 300 developing and medium-sized businesses just like yours.

  • IT for Healthcare: Teams
  • IT for Healthcare: Security
  • IT for Healthcare: Hardware
  • IT for Healthcare: Software
  • Complementary Whitepaper

IT for Healthcare: Teams

Sick of wasting time on the phone with support teams that don’t understand your business? F12 offers a high-performance team custom trained to support IT for healthcare, who understands the applications and hardware that make your business work. That way, you don’t have to re-explain your business whenever you call for help.

We provide a one-call solution and manage third-party vendor relationships. With just one phone call, we’ll get the right people working on any issues with your medical equipment. Or hit F12 on your keyboard for a variety of help options. Now you can spend more time focusing on your patients.

Request more information

IT for Healthcare: Security

Given the amount of sensitive data, medical practices are particularly susceptible to cybercrime threats and unauthorized access, and a privacy breach can cost you money and your reputation. By training employees, developing internal policies and procedures, and instituting cyber and physical security measures, F12 ensures your network is protected.

Our support also includes technical assessments and ongoing consulting to confirm your systems comply with federal and provincial regulations such as PIPEDA, PIA, HIA, PIPA, and PORA. Working with our experts will save you time, money, and stress.

Request more information

IT for Healthcare: Hardware

IT hardware can often be prohibitively expensive, but what if you could lease instead of taking all the risk of capital investment? You may see IT for healthcare as a cost of doing business, but we see it as an investment in your industry. So, let’s make that investment together.

We put some skin in the game through our F12 Advisor and Select solutions. We invest upfront hardware, software, and labour to advance your business without hurting your credit line. We’ll keep adding technology and services, so you can keep growing and evolving. Now, when you succeed, we succeed.

REQUEST MORE INFORMATION

IT for Healthcare: Software

Regarding IT for healthcare, the software options can be overwhelming. F12 supports all the industry-standard software, including EMRs such as Healthquest, Wolf, and Med Access, so that we can find the best fit for you.
And if you’ve already found your ideal solution, we won’t impose anything new.

We’ll support your existing applications while seamlessly integrating new software and tools. F12 isn’t interested in changing what you do—only in helping you do it even better.

REQUEST MORE INFORMATION

Complementary Whitepaper

Are you an IT Leader? If you are, then you will likely find this eBook of interest.

The Challenge Facing IT Leaders:
Is your company struggling with high turnover and low job satisfaction? It’s time to face the challenge head-on. Most technology leaders aren’t doing a bad job – they’re stuck doing the wrong job. Download our complementary whitepaper on the topic to gain valuable, actionable insights.

DOWNLOAD NOW

Solutions for the Dental Industry

Patients and practitioners alike want dentistry to be as painless as possible. We can’t help with the root canals, but we can guarantee that solving your IT problems won’t feel like pulling teeth.

  • IT for the Dental Industry: Teams
  • IT for the Dental Industry: Security
  • IT for the Dental Industry: Hardware
  • IT for the Dental Industry: Software
  • Complementary Whitepaper

IT for the Dental Industry: Teams

We understand it’s frustrating when you must take time away from your practice to call IT support. That’s why we offer a high-performance team custom trained in IT for healthcare, managing all third-party vendor relationships with just one phone call. We’ll get the right people working on any issues with your dental equipment.

Or by simply hitting the F12 key, your office staff can instantly access various IT options like issue reporting, changing a software package, or implementing a new email account. We empower your team to take ownership of the problem and participate in the solution.

Request more information

IT for the Dental Industry: Security

Your patients should only worry about their teeth and not their private data. However, given the amount of sensitive data, medical practices are often targets for cybercrime and unauthorized access, and a privacy breach can cost you money and your reputation. By training employees, developing internal policies and procedures, and instituting cyber and physical security measures, F12 ensures your network is protected.

Our support also includes technical assessments and ongoing consulting to confirm your systems align with federal and provincial regulations such as PIPEDA, PIA, HIA, PIPA, and PORA. Working with our experts to ensure your practice is compliant can save you time, money, and stress.

REQUEST MORE INFORMATION

IT for the Dental Industry: Hardware

Trying to keep up with all the changes in dentistry, particularly regarding hardware, can be expensive.

What if you could lease instead of taking all the capital investment risk? You may see IT for healthcare as a cost of doing business, but we see it as an investment in your industry. So, let’s make that investment together.

We put some skin in the game through our F12 Advisor and Select solutions. We invest upfront hardware, software, and labour to advance your business without hurting your credit line. We’ll continue to add technology and services, so you can grow and evolve as needed. Now, when you succeed, we succeed.

REQUEST MORE INFORMATION

IT for the Dental Industry: Software

Regarding software, it can be hard to know where to start. We can help by asking questions about your unique needs and recommending the right software solutions.

F12 supports all the industry-standard software, including Curve Dental, CDA Secure Send, Dentrix, and more.
And if you’ve already found your perfect solution, we won’t impose anything new.

We’ll support your existing applications while seamlessly integrating new software and tools. F12 isn’t interested in changing what you do—only in helping you do it even better.

REQUEST MORE INFORMATION

Complementary Whitepaper

Are you an IT Leader? If you are, then you will likely find this eBook of interest.

The Challenge Facing IT Leaders:
Is your company struggling with high turnover and low job satisfaction? Then, it’s time to face the challenge head-on. Most technology leaders aren’t doing a bad job – they’re stuck doing the wrong job. Download our complementary whitepaper on the topic to gain valuable, actionable insights.

DOWNLOAD NOW

Solutions for Optometry

When you started your optometry practice, you likely didn’t envision spending much time dealing with IT support. We see you — IT for healthcare is our specialty.

  • IT for Optometry: Teams
  • IT for Optometry: Security
  • IT for Optometry: Hardware
  • IT for Optometry: Software
  • Complementary Whitepaper

IT for Optometry: Teams

We don’t see IT through rose-coloured glasses. Nobody enjoys calling for IT support, especially when they don’t understand the nuances of your business. That’s why we eliminated frustrating phone calls by providing you with direct access to a high-performance team custom trained in IT for healthcare.

Our one-call solution means you call us; we take it from there, managing third-party vendor relationships and solution integration.

And with F12 Connect, help is available at the click of a button. Your office can instantly access various IT options like issue reporting, changing a software package, or implementing a new email account. We empower your staff to take ownership of the problem and participate in the solution.

REQUEST MORE INFORMATION

IT for Optometry: Security

Hindsight is 20/20, especially after a security breach. Given the amount of sensitive data, medical practices are particularly susceptible to cybercrime threats and unauthorized access, and a privacy breach can cost you money and your reputation.

F12 has the foresight to train employees, develop internal policies and procedures, and institute cyber and physical security measures to ensure your network is well looked after.

And don’t worry about starting your eyes reviewing federal and provincial regulations like PIPEDA, PIA, HIA, PIPA, and PORA. With our technical assessment and ongoing consulting, we’ll close any gaps in your network security so it’s fully compliant and all confidential information is airtight.

REQUEST MORE INFORMATION

IT for Optometry: Hardware

You have a long-term vision for your practice, fully optimized with powerful technology. But hardware can be prohibitively expensive. What if you could lease instead of taking all the capital investment risk? You may see IT for healthcare as a cost of business, but we see it as an investment in your industry. So, let’s make that investment together.

With our Operational Expense solution, we put some skin in the game. We invest upfront hardware, software, and labour to advance your business without hurting your credit line. We’ll continue to add technology and services, so you can continue to grow and evolve. Now, when you succeed, we succeed.

REQUEST MORE INFORMATION

IT for Optometry: Software

There are so many software options that you may feel like you’re flying blind. We can help by asking questions about your unique needs and recommending the right software solutions. F12 supports all the industry-standard software, including EMRs such as Visual-Eyes, eVisionCare, RevolutionEHR, and whatever else you may have your eye on.

And if you’ve already found your perfect solution, we won’t impose anything new. Instead, we’ll support your existing applications while seamlessly integrating new software and tools. F12 isn’t interested in changing what you do—only in helping you do it even better.

REQUEST MORE INFORMATION

Complementary Whitepaper

Are you an IT Leader? If you are, then you will likely find this eBook of interest.

The Challenge Facing IT Leaders:
Is your company struggling with high turnover and low job satisfaction? Then, it’s time to face the challenge head-on. Most technology leaders aren’t doing a bad job – they’re stuck doing the wrong job. Download our complementary whitepaper on the topic to gain valuable, actionable insights.

DOWNLOAD NOW

What our client says about our services.

J
Dr. Jones
Optometrist
F12 is innovative and most importantly supportive and dependable when it comes to entrusting them with all of our computer and network needs.
E
Evelyne
Children's Charity
Excellent service, wonderful staff who are always helpful, polite and knowledgeable.
C
Connie
Medical Centre Practice Manager
I always go out of my way to recommend F12 as my IT provider.