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We take care of IT so that you can focus on the opportunities.

You work hard to manage investment opportunities, but you can’t do that if you’re constantly dealing with IT issues. F12 is the leading provider of comprehensive IT programs designed to improve productivity and reduce risk so that you can stop worrying about technology and get back to making smart investment decisions.

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IT support for businesses that don’t have time for downtime.

You work in a fast-paced, high-intensity industry, and you don’t have the time or patience to deal with IT issues. Your job includes travel, long hours, and essential investor meetings and you need an IT system that you can rely on. That’s why F12 provides you with direct access to a high-performance team that is uniquely trained to understand and support your business. So you can be confident that our fully-managed, give-you-back-your-freedom, set-it-and-forget-it suite of IT support and services has got your back 24/7.

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We see technology as a long-term investment.

You may see technology as a cost of doing business, but we see it as an investment in your business. We offer a variety of solutions to deliver the services your firm needs while planning for your future. F12 Plus offers an Operational Expense solution where we make an upfront investment of hardware, software, and labour to advance your business without the risk of capital investment. And as you grow your business, we’ll scale with you as needed, so you never have to worry about purchasing technology or services today that you may need tomorrow.

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Take risks on investment opportunities, not on your network security.

Talking about finances isn’t always easy, but protecting your clients’ confidential information should be. Working with F12 will help instill confidence in your investors that you take protecting their data against the threat of security breaches seriously. Through vulnerability testing, ongoing monitoring, and employee training, F12 looks to alleviate the risk of a security breach and proactively take steps to make sure your network—and your reputation—are protected.

Don’t let compliance regulations make you sweat.

Due diligence meetings can feel like an interrogation, especially if you don’t have all of the information you need to answer your investors’ questions. But there’s no need to let them see you sweat when you partner with F12. Our technical assessment is designed to identify and resolve any vulnerabilities in your network security so that it is fully compliant and equipped to protect your confidential information. We’ll not only run the assessment, but we’ll sit down with your investors to ensure that even the toughest due diligence questions are answered to their satisfaction. F12’s security assessment can also help you make better investment decisions. Before investing in a company, we can assess their network and cybersecurity measures to ensure that you’re not taking on more risk than necessary. It pays to have F12 on your side!

Financial Institutions Commission (FICOM)

Guidelines to ensure all reasonable steps are taken to ensure the safety, sustainability, and stability of credit unions.

Personal Information Protection and Electronic Documents Act (PIPEDA)

Federal privacy law that sets the ground rules for how businesses like yours must handle personal information.

Payment Card Industry Data Security Standard (PCI DSS)

Mandates that all credit card information is kept safe during data acceptance, processing, storage, and transmission.

Personal Information Protection Act (PIPA)

Provincial privacy law that provides guidelines for proper collection, use, and disclosure of personal information.

We take your IT support seriously, and we can prove it.

F12 was one of Canada’s first managed service providers to obtain SOC 2 Type II and CyberEssentials Plus certifications, which demonstrates that we have the policies and procedures in place to keep your data secure, private, confidential, and available. And we go through regular audits to make sure it stays that way. We also comply with the best practices and standards for cyber defence recommended by the NIST Framework and CIS Controls. At F12, we know that we achieve better business results when we work together, and that’s why we are proud partners of WatchGuard, Arctic Wolf Networks, ID Agent, and Microsoft.

Making complex, IT issues easy.

We believe that IT support should always be accessible, reliable, and ultimately simple. That’s why with one call to us, you’ll access a highly trained team that understands the technology needs unique to private equity firms and will see your issue through to resolution. And if you’re too busy even to pick up the phone, help is just the push of the F12 button away. With F12 Connect, you can instantly access a variety of IT options such as issue reporting, changing a software package, or implementing a new email account by merely hitting the F12 button on your keyboard. We told you this would be easy.


Testimonial:

“Having F12 manage our IT and provide security assessments on our investments has been a huge benefit and simplifies our collective IT environment.”

  • James Bell, President and CEO, Founders Advantage Capital