Contact F12

Calgary & Southern Alberta

Calgary IT Support For Your Business, Not Just Your Network

Calgary IT Support and Cloud Services
Looking for Technology Solutions in Calgary?

Are you looking for Calgary IT support? Then, a chat with Luis Palacios is worth your time.  We don’t start out, the way so many do, by assessing your network to find dirt on your current IT support. Instead, we begin by understanding your business and the unique needs of your team.  We bring insights that tie technology options to business objectives.  Start The Conversation Today.

History of F12.net’s Calgary IT Support

F12.net has delivered Calgary IT support services to businesses and not-for-profits for over 20 years.  Soon, we found a demand in communities across Southern Alberta for better IT support.  Today we provide IT solutions to businesses in Airdrie, Black Diamond, Canmore, Carstairs, Cochrane, High River, Okotoks, Lethbridge, Medicine Hat, Strathmore, and beyond.  Besides that, our teams provide IT services to the international countries in which our clients operate.

We are honoured to serve terrific organizations in Calgary – retail chains, health services, oil & gas, professional services, software developers, scientists, and dealerships.  Because the needs of different industries are unique, we avoid a “one size fits all” approach. Instead, we focus on individual business drivers and strategy and then select the business IT solutions to fit.

Calgary is a fun and dynamic city in which to do business.  Business owners are direct and friendly.  When things are booming speed, growth, and stability are key.  When downturns come, cost management and capital preservation take over.  Our clients have been our best teachers – by listening to them, we have weathered the storms and emerged stronger. F12 doesn’t fit all businesses, but for leaders looking to offload IT responsibilities and risk so that they can focus on their growth, we have compelling IT solutions.

Accelerated Growth Through Acquisitions

Over the years, we’ve been fortunate to add great people and terrific clients because of prudent acquisitions, solidifying our footprint in Southern Alberta.

  • In 2006 we acquired CPU Technologies. To this day, we provide IT Support to clients who came over from this acquisition.
  • In 2009 we acquired Twin Solutions. Many great clients and several key members of our national team joined F12 from this acquisition.
  • In 2016,  F12 acquired XCEL Professional Services.  See below for more details on this recent addition to the F12.net family.


From its launch in 2009 through early 2016, XCEL grew to roughly 22 employees, 2500 endpoints under management and over 2,000 customer users. Amid that growth, the founder, Colin Knox, turned his attention to Passportal, an innovate password and documentation management solution. The XCEL owners decided to engage F12.net in serious M&A discussions in 2016.


  • 11 – 3110 14 Avenue NE, Calgary, AB T2A 6J4
  • Tel: 403.210.2022
  • VP of Southern Alberta: Luis Palacios
  • VP of Energy and Trades: Brandon Peters
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