F12’s acquisition of XCEL advances the IT service providers’ position in the Alberta market and will accelerate its growth and improve its ability to deliver services in the Calgary IT market.
“This acquisition fits with F12’s strategy of expanding by finding disciplined managed services companies who have found the secret of efficient IT support and high customer satisfaction. XCEL’s team fits our culture; they are a humble, hardworking team who enjoy working with each other and value their customers. Simply put, we have long admired each other and the timing is right,” says Alex Webb, CEO of F12.net.
XCEL brings to F12 a talented team, a solid base of managed services customers, and two owners and key business drivers in Ray Archer and Ryan Barker. Ray and Ryan are joining F12 in crucial roles and as Associate Partners, while Colin Knox, founder and Chairman of XCEL, will focus his efforts exclusively on growing Passportal, a channel-exclusive, cloud-based password and identity management innovator founded in 2011.
Under the F12 brand, XCEL will continue to deliver excellent service to its clients while leveraging F12’s service offerings, vendor partnerships, and datacenter solutions.
“The F12 team shares our passion for delivering an exceptional customer experience through managed IT services and cloud solutions, and the synergies between the cultures made the deal all the more successful for the associates and our mutual customers,” said Knox.
XCEL is a managed services provider operating out of Calgary, AB with a satellite office in Edmonton. With a strong focus on customer service, XCEL partners with its clients to understand their business needs and to take ownership of their IT needs. XCEL manages the full life cycle from strategic planning, through solution design, to implementations, support and proactive maintenance of the network. Additional information can be found at www.xpsl.ca.
F12.net is an expert in delivering Hardware as a Service (HaaS), Managed Services, and Canadian Private Cloud solutions. The company’s premier product, Service Plus, is an all-inclusive hardware and software licensing program, offering peace of mind for any business. All equipment, licensing and technical support is included for one monthly payment. With guaranteed equipment replacement, Service Plus allows businesses to continue to function regardless of technical glitches. Additional information can be found at www.f12.net.
For more information pertaining to this acquisition, contact:
Director of Administration
13555 – 156 Street
Edmonton, AB T5V 1R9
780.444.8661 ext. 3104
XCEL Professional Services, Inc.
Suite 425 – 1925 18 Ave NE
Calgary, AB T2E 7T8
403.980.8032 ext. 101