Terry Kaufman – Ronald McDonald House® Southern Alberta
F12 has been working with us, Ronald McDonald House Southern Alberta, for a few years now. Our environment is often changing and their commitment to adapt and make those changes with little interruption is very much appreciated. They go above and beyond for our families and staff and we don’t know where we would be without them.
Nichole Kushner – Diamond Gas Management Canada Ltd.
F12’s focus on solutions that work best for our business has made IT less about hiring the right person and more about getting the job done. The team at F12 is consistently in contact with me and issues are resolved promptly and professionally. Using F12s Service Plus Program, is like having your own IT department. For a small, just starting Oil & Gas company, this reduces overhead, saves on salary costs and gets you the most up-do-date equipment and software without the initial capital outlay. Each employee at F12 acts like one of our employees; they proactively address issues so our business can run seamlessly.
Rick Feltan – Co-Founder, Prolux Lighting Edmonton
With our office staff and market share continuing to grow, we needed someone [IT support] who could met our needs for equipment and service, and F12 was there. Whether it was an additional workstation, or upgrading our server at a moment’s notice, F12 was there. A good part of our success is directly due to F12’s understanding and ability to handle our growth. F12 is a solid group of individuals and I would not hesitate to recommend them to anyone. The launch of F12’s newest tool [F12 Connect] is just another example of their level of service directly impacting their clients and I commend them for their ongoing new and innovative ideas.
John Mah (VP Finance & CFO) – Carmel Bay Exploration Ltd.
F12 Networks is a true business partner that is attentive to the needs of our organization. Everyone on our account from top to bottom is motivated to serve our needs and I have been fortunate to have F12 Networks involved with us from our predecessor entity, to the startup of our current company, each step of the way. Furthermore, I genuinely appreciate the careful, company and issue specific recommendations from the dedicated professionals at F12.
Tanya McGowan – Osprey Scientific Inc
Osprey Scientific Inc. has worked with F12 for over two years. F12 has become an extension of our team. Our relationship with F12 has been critical to our daily productivity. They have reduced overall costs and their response and customer service has exceeded our expectations. We are continuing to grow and work with F12 as our needs grow; service is important to us and they deliver with a knowledgeable and caring person when we have problems. Not all correspondence is forced to be by email or voice mail, they actually talk to their customers.
Heidi Harris – Director of Public Affairs, Alberta Roadbuilders & Heavy Construction Association
We have been working with F12 for more than two years. They have helped us implement several changes to make our office more efficient, and their service is always helpful and friendly. We can always rely on F12 for honest expert advice on our computer network, software purchases, database decisions, etc.
Paula Pickering – Billing Analyst, Red’s Medical Billing
F12 customer service is #1, they call you every week to see if you are having problems, what company does that anymore, these guys do. If you are computer stupid like I am, no worry they make it simplistic. In my company if my computer is down I cannot wait until the next day, I need it working now; these guys do that.
Megan Miller – Office Manager, LandSolutions LP
We have been a client of F12 for four (4) years. We are always provided with professional technical support and given excellent cost effective solutions. The F12 team works hard to build positive working relationships and provides ease of access to resources, so we can always get an answer. IT is not an area I have a lot of knowledge in, but knowing that I can rely on F12 to break it down so that I do understand is critical to making informed decisions. I can always count on F12 to explain, fix and resolve any technical issues we experience.
Julie Jacobs – Clinic Manager, Edmonton Cardiology Consultants
F12 has made us better than I thought we could be by bringing new and innovative ideas to the way we do business. Their friendly and knowledgeable staff are the right people to make technology work for us.