Simplify IT with F12 Connect: Identity and Access Management Made Easy

Empower your team to manage technology efficiently with F12 Connect. Add users, manage licenses, access support, and control security seamlessly.
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F12 Connect

Effortless IT Management with F12 Connect

F12 Connect revolutionizes identity and access management, providing a robust, user-friendly platform for non-technical leaders. From submitting support requests to managing security groups and licenses, F12 Connect empowers your team to handle IT tasks effortlessly. This proprietary tool, accessible at the touch of the F12 button, simplifies IT management, enhances productivity, and ensures your business technology is always under control.

Comprehensive Identity and Access Management with F12 Connect

With F12 Connect, your business gains a powerful tool for managing IT tasks. Our platform offers a range of features designed to streamline support, security, and licensing processes, making it easy for staff, HR managers, IT administrators, and accounts payable teams to stay on top of their responsibilities.

Easy Support Requests

Incident and Project Review

Security Group Management

Simplified Employee Onboarding

Private User Management

Microsoft Licensing Management

Access to Training and Metrics

Asset Management

Easy Support Requests

Enable staff to quickly submit IT requests and track activity and responses, ensuring efficient issue resolution.

Incident and Project Review

Provide teams with the ability to review incidents and project statuses, keeping everyone informed and on track.

Security Group Management

Allow trusted team members to manage security groups, ensuring the right people have access to the right resources.

Simplified Employee Onboarding

Automate the onboarding process for new employees, making it easy to set up accounts and provision necessary resources.

Private User Management

Enable HR managers to add and remove users confidentially, maintaining privacy during personnel changes.

Microsoft Licensing Management

Provision and manage Microsoft licenses effortlessly, keeping your software environment up to date and compliant.

Access to Training and Metrics

Provide access to video training and review support metrics to continuously improve IT services and user satisfaction.

Asset Management

Review and order IT assets easily, ensuring your team always has the tools they need to succeed.

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What You Get with F12 Connect:

  • Streamlined IT Operations: Simplify support requests, security management, and licensing processes.
  • Enhanced Productivity: Automate routine tasks and enable efficient management of IT resources.
  • Comprehensive Insights: Access detailed reports and metrics to make informed decisions.
  • User-Friendly Interface: Intuitive platform designed for non-technical users.
  • Confidential User Management: Maintain privacy during personnel changes with secure user management.

F12 Connect Includes:

Support Requests

Quick and easy ticket creation and tracking.

Employee Onboarding

Automated processes for new hires.

Training and Metrics

Access to training videos and performance metrics.

Incident and Project Review

Comprehensive status updates.

User Management

Private addition and removal of users.

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Licensing Management

Easy provisioning and management of Microsoft licenses.

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Security Group Management

Efficient control over access permissions.

Asset Management

Simplified review and ordering of IT assets.

Frequently Asked Questions

What is F12 Connect?
F12 Connect is a proprietary IT service automation tool that simplifies identity and access management, allowing non-technical leaders to handle IT tasks effortlessly.
How does F12 Connect benefit my business?
F12 Connect streamlines IT operations, enhances productivity, provides comprehensive insights, and ensures confidential user management, making IT tasks simpler for everyone involved.
What kind of support can we expect from F12 Connect?
You’ll receive comprehensive support, including easy ticket creation and management, HR automation, licensing management, asset reporting, and performance analytics.
What does the onboarding process look like with F12 Connect?
Our onboarding process includes setting up the F12 Connect platform, customizing it to your business needs, and providing training to ensure your team can use all features effectively.
How does F12 handle updates and changes in F12 Connect?
We manage updates and changes proactively, ensuring your F12 Connect platform remains effective and up-to-date with the latest features and security protocols.
What industries does F12 specialize in?
We specialize in supporting Canadian SMEs across essential industries such as manufacturing, professional services, and healthcare.
How transparent is F12 about its services and pricing?
We provide clear, predictable pricing with no hidden extras, ensuring you always know what’s included and what to expect.
Can F12 Connect help with compliance requirements?

Yes, our comprehensive reports and automated processes help ensure your business meets industry-specific compliance standards.

What makes F12 Connect different from other IT management tools?
F12 Connect is exclusive to F12 customers and tailored to meet their specific needs, providing a comprehensive, user-friendly platform for managing IT tasks and enhancing productivity.

Ready to Simplify Your IT Management?