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Fully Managed IT Services

Propel your business forward with Canada’s most responsive and secure managed IT services provider.

F12 robot representing managed it services.

With F12's Managed IT Services, There Are No Wrong Decisions

Experience serenity by partnering with Canada’s most security-minded, managed IT services provider. We all know that safety should never be optional. So why are vital security and backup services often labelled as an upsell? F12 uniquely includes everything you need to be fully protected and fully supported.

Fully Managed IT Services Benefits

Why Chose F12 as Your Managed Services Provider?

F12 never permits urgency to overshadow the essential. After all, the most critical aspects of managed IT services happen behind the scenes — security, privacy, availability, and performance. F12 is proud to be Canada’s first fully managed IT services partner certified in SOC 2 Type 2 and Cybersecure Canada.

  • Award-Winning Customer Service
  • Rapid Remote Response
  • F12 Connect Service Automation
  • 24/7 Proactive Monitoring
  • 24X7 Emergency Support
  • Predictable Pricing
  • Expert Advice
  • SOC 2 Type 2 Certified
  • Mature Processes
  • Cyber Security Guarantee

Included in F12's Fully Managed IT Services

Most managed services providers wind up costing double what they first quoted. In contrast, F12’s plans include everything you need to be fully supported and protected.

Responsive IT Support

Rapid remote assistance and escalated on-site support from F12’s Canadian service centres.

Proactive Management

Robust infrastructure monitoring and management enable you to avoid potentially disruptive issues.

Built-in Cyber Security

Comes equipped with Cybersecure Canada’s recommended baseline controls, including MFA, training, and perimeter security.

Included Backups

All your cloud and server data is automatically backed up off-site to Canadian data centres – at no extra fee.

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Managed IT Services

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The Challenge Facing IT Leaders

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Case Studies

Case Study: Managed IT Services

Read about how F12 helped this manufacturer improve IT management and reliability after a costly outage.

Featured Blog Posts

April 14 2023

Finding the Right Managed IT Service Provider

Whether your organization is big or small, outsourcing your IT requirements might be the change your business needs to grow. Let’s help you pick the right company for the job with our tips on finding the right managed IT service provider. By: F12 With the boom in data and IT requirements, Managed Service Providers (MSPs) […]

August 02 2022

Why Email Only Users are an Often Overlooked Risk

Here’s why it’s all the IT support a portion of your staff need — and why recognising that can save you money

July 22 2022

Does F12 Outsource IT Support?

  A growing trend among IT service providers is to outsource help desk functions to a third party. Why do some IT providers choose to outsource help desk functions?  What is F12’s stance on outsourcing?  Explore the answers to these questions and more in the FAQ below.     Has F12 outsourced its help desk?  F12 […]

Excellent service, wonderful staff who are always helpful, polite and knowledgeable.
Evelyne
Children's Charity
F12 is innovative and most importantly supportive and dependable when it comes to entrusting them with all of our computer and network needs.
Dr. Jones
Optometrist
I share my secret to IT success with colleagues at every opportunity: F12, my managed service provider.
Nickolas
CFP