how to use microsoft 365's AI features
November 24, 2023 | 
Blog Webcast Insights

Insights from our recent webcast about using Microsoft 365 + AI to improve efficiencies, capabilities, and productivity.  Digital workspaces are shaping today’s professional landscape. And artificial intelligence has become a game-changer, offering new ways to enhance your virtual environment. To explore that topic, F12’s Virtual Chief Information Officer, Brandon Peters, sat down with F12 Managing […]

microsoft cloud services
November 24, 2023 | 
Blog Data Center and Cloud

Get the lowdown on Microsoft Cloud Services, and how they can jumpstart your company’s operational efficiency. by: Calvin Engen Ever wonder if Microsoft Cloud Services are right for you? Not sure if using the tech behemoth’s suite of services can be customized for your company’s unique needs? In this video, CTO Calvin Engen walks you […]

know your ideal multiple
November 24, 2023 | 
Blog M&A

Here’s the fifth installment of F12’s M&A Video Series: Know Your Ideal Multiple Do you know your ideal multiple? You’ve put in the years of hard work, and you’re finally ready to sell your business. You know how much your ideal asking price is—but what will a potential buyer think of that multiple? Is it […]

November 23, 2023 | 
Blog IT Service Management

How to choose the Right IT Support Solution: ITSM vs Service Desk vs Help Desk As technology continues to evolve at a rapid pace, how can your business keep up? The first step is by choosing the right IT support solution, whether that’s ITSM, Service Desk, or Help Desk. Any entrepreneur will tell you that […]

November 16, 2023 | 
Blog Managed IT Services (MSP)

Exploring Your IT Options: What’s the Difference Between a Shared Services Model and a Managed Services Model? How do the two models—shared services and managed services—compare? And which service model is right for your business? If you’re a business owner, you know how crucial IT and cybersecurity can be to your success—even if it isn’t […]

November 9, 2023 | 
Blog IT Service Management

The seamless operation of your company’s IT infrastructure is paramount to its success. From network glitches to software snags, every minute of downtime can equate to lost productivity and revenue. Service desks are the cornerstone of rapid, accountable, and scalable outsourced IT support. But sometimes, they’re not enough. Application complexity, production requirements, or staff needs […]

November 3, 2023 | 
Blog IT Service Management

When looking at the myriad of tech support options out there for your business, you may find yourself asking, what is ITSM?  Information technology serves as the backbone of virtually every industry, and businesses rely on IT systems functioning efficiently. But those IT systems are getting more complex every year! This is where IT Service […]

Cybersecurity Awareness Month
October 31, 2023 | 
Blog Newsletters

No tricks, just treats… October is Cybersecurity Awareness Month—and we techies can’t think of anything more wonderful than an entire month devoted to our favourite topic (even though we, of course, haunt ourselves with cybersecurity all year round). We want to summon more souls to be cybersecure and to recognize how IT can revolutionize your business operations, so we’ve […]

What kind of cybersecurity does an SMB need?
September 29, 2023 | 
Blog Cyber Security Managed Security Services

If you’re a small to medium business, you may be wondering what level of cybersecurity is right for you—or if it’s even necessary. If you’re asking, “What kind of cybersecurity does an SMB need?” then we’ve got the info for you. What kind of cybersecurity does an SMB need? A small- to medium-sized business (SMB) […]

Security Risk Assessment Process
September 28, 2023 | 
Cyber Security

Table of Contents: How does a security risk assessment work? What problems does a security risk assessment solve? Why do I need a security risk assessment? What’s the difference between risk management and a security risk assessment? Risk Management Security Risk Assessment What are the elements of a security risk assessment? Which industries require security […]