Bonnie Chan on the left and Chris Pickard on the right
June 28, 2022 | 
Blog Company News

F12’s like-minded approach was one of the reasons this Cambridge, Ontario-based MSP accepted an acquisition offer in 2021. In 2015, Chris Pickard, who’d been with Xylotek Solutions Inc. since 2005, and Bonnie Chan, who’d joined in a sales capacity in 2011, assumed 50/50 control of Xylotek, with the exit of the two other partners. Chan […]

Young woman holding laptop over her head looking confused
June 28, 2022 | 
Blog

As businesses wrestle with work-from-home, hybrid and back-to-the-office strategies, many considerations come into play. In a recent webinar, F12 CEO Alex Webb, F12 CMO Devon Gillard, and Gradient MSP CEO Colin Knox discussed how these various approaches impact customers, culture and productivity.

Survey asking for feedback with facial expressions as responses
June 28, 2022 | 
Blog

How did we do today? That question is everywhere: on the bottom of sales receipts, at the end of a call with your bank, even in airport bathrooms. And if you’re an F12 client, you’ve received that same question from us at the end of every interaction, in the form of our customer satisfaction survey. We pride ourselves on providing you the best possible service, and to do that, we need your feedback.

Business professional typing with a target icon above a key on the keyboard
June 27, 2022 | 
Blog Cyber Security

Managed Detection & Response (MDR) is an outsourced cybersecurity service that provides organizations with real-time 24/7 monitoring, detection, and response to security incidents without the immense challenge and expense of standing up an internal 24/7 Security Operations Centre (SOC).

June 1, 2022 | 
Blog Company News

This month: Big Ideas to Prevent the Big Quit

May 31, 2022 | 
Blog Company News

In December 2021, I sold my company to F12.net. I had been building it for more than a quarter-century since I was 20 years old. The step meant giving up a brand, My Blue Umbrella, that I had developed and sweated blood to grow. It also meant surrendering the autonomy of being a founder and entrepreneur. And it was the best decision I’ve ever made.

Image - What is Windows Autopilot?
May 31, 2022 | 
Blog Technology

If you’ve recently onboarded a new employee, this scenario might sound familiar: it’s Monday morning and they’ve just arrived, ready to work, but HR forgot to let IT know the new hire’s start date. The employee’s computer is sitting in its box on their desk. Even with advance notice, it takes IT about a day, and sometimes longer, to get a company’s machine set up to business standards with all the necessary applications installed. But it doesn’t have to be that way. And you may already own the solution; you just didn’t know what it was or hadn’t activated your subscription. It’s called Autopilot.

May 31, 2022 | 
Blog Company News

You may have heard of the minimum $70K salary strategy that some companies are implementing. We’d read about it, discussed it, and debated it for a while. And then, in August 2021, we presented the idea to our executive team: to implement a minimum salary of $70,000 for every single F12 employee.

F12 is a Qualified Multitenant Hoster (QMTH)
May 16, 2022 | 
Company News Data Center and Cloud

F12.net is a Qualified Multitenant Hoster (QMTH) authorized by Microsoft to host your Windows virtual machines via Microsoft Cloud Agreement subscription or Enterprise Agreement/MPSA on dedicated or multitenant hardware. In addition, we are also authorized to host Office 365 ProPlus (including E3 and E5), Microsoft 365 Apps for business (from Microsoft 365 Business Premium), Project […]

April 2022 Newsletter
April 27, 2022 | 
Blog Company News

According to a recent survey, 40% of Canadians weren’t actually sure where the data they accessed for work was stored. That also indicates that they haven’t even begun to consider what to do with all that valuable information.