This month: Future Planning. Learn how to tackle aspects of the business you may not have made time for during the year.
TORONTO, Ontario, August 2, 2022 – For Immediate Release F12.net Inc. (“F12”) is pleased to welcome Michael Maillet as Chief Operating Officer (COO), effective today. Maillet will develop the operational framework to align with F12’s strategy to broaden its IT service offerings for Canadian SMEs. Maillet is stepping in for Ryan Sigouin, who is taking […]
VANCOUVER, British Columbia, August 3, 2022 – For Immediate Release F12.net Inc. (“F12”) is pleased to announce the appointment of Ryan Sigouin as Chief Strategy Officer (CSO). In his new role, Sigouin is responsible for driving key strategic initiatives, including M&A integrations, across F12’s national footprint. Sigouin has served as F12’s Chief Operating Officer since […]
This national cyber security certification program for small- and medium-sized organizations can help you protect your business—and build trust with your clients, too. By F12.net At F12, cyber security is one of our many passions, so it may be of no surprise we were one of the first companies in the IT industry to officially […]
Here’s why it’s all the IT support a portion of your staff need — and why recognising that can save you money
A growing trend among IT service providers is to outsource help desk functions to a third party. Why do some IT providers choose to outsource help desk functions? What is F12’s stance on outsourcing? Explore the answers to these questions and more in the FAQ below. Does F12 outsource its help desk? F12 […]
This month: Where to work? CEOs wrestle with the question of remote work, hybrid, or fully in-office approaches for their business.
F12’s like-minded approach was one of the reasons this Cambridge, Ontario-based MSP accepted an acquisition offer in 2021. In 2015, Chris Pickard, who’d been with Xylotek Solutions Inc. since 2005, and Bonnie Chan, who’d joined in a sales capacity in 2011, assumed 50/50 control of Xylotek, with the exit of the two other partners. Chan […]
As businesses wrestle with work-from-home, hybrid and back-to-the-office strategies, many considerations come into play. In a recent webinar, F12 CEO Alex Webb, F12 CMO Devon Gillard, and Gradient MSP CEO Colin Knox discussed how these various approaches impact customers, culture and productivity.
How did we do today? That question is everywhere: on the bottom of sales receipts, at the end of a call with your bank, even in airport bathrooms. And if you’re an F12 client, you’ve received that same question from us at the end of every interaction, in the form of our customer satisfaction survey. We pride ourselves on providing you the best possible service, and to do that, we need your feedback.