F12’s like-minded approach was one of the reasons this Cambridge, Ontario-based MSP accepted an acquisition offer in 2021. In 2015, Chris Pickard, who’d been with Xylotek Solutions Inc. since 2005, and Bonnie Chan, who’d joined in a sales capacity in 2011, assumed 50/50 control of Xylotek, with the exit of the two other partners. Chan […]
As businesses wrestle with work-from-home, hybrid and back-to-the-office strategies, many considerations come into play. In a recent webinar, F12 CEO Alex Webb, F12 CMO Devon Gillard, and Gradient MSP CEO Colin Knox discussed how these various approaches impact customers, culture and productivity.
How did we do today? That question is everywhere: on the bottom of sales receipts, at the end of a call with your bank, even in airport bathrooms. And if you’re an F12 client, you’ve received that same question from us at the end of every interaction, in the form of our customer satisfaction survey. We pride ourselves on providing you the best possible service, and to do that, we need your feedback.
Managed Detection & Response (MDR) is an outsourced cybersecurity service that provides organizations with real-time 24/7 monitoring, detection, and response to security incidents without the immense challenge and expense of standing up an internal 24/7 Security Operations Centre (SOC).
In December 2021, I sold my company to F12.net. I had been building it for more than a quarter-century since I was 20 years old. The step meant giving up a brand, My Blue Umbrella, that I had developed and sweated blood to grow. It also meant surrendering the autonomy of being a founder and entrepreneur. And it was the best decision I’ve ever made.
If you’ve recently onboarded a new employee, this scenario might sound familiar: it’s Monday morning and they’ve just arrived, ready to work, but HR forgot to let IT know the new hire’s start date. The employee’s computer is sitting in its box on their desk. Even with advance notice, it takes IT about a day, and sometimes longer, to get a company’s machine set up to business standards with all the necessary applications installed. But it doesn’t have to be that way. And you may already own the solution; you just didn’t know what it was or hadn’t activated your subscription. It’s called Autopilot.
You may have heard of the minimum $70K salary strategy that some companies are implementing. We’d read about it, discussed it, and debated it for a while. And then, in August 2021, we presented the idea to our executive team: to implement a minimum salary of $70,000 for every single F12 employee.
F12.net is a Qualified Multitenant Hoster (QMTH) authorized by Microsoft to host your Windows virtual machines via Microsoft Cloud Agreement subscription or Enterprise Agreement/MPSA on dedicated or multitenant hardware. In addition, we are also authorized to host Office 365 ProPlus (including E3 and E5), Microsoft 365 Apps for business (from Microsoft 365 Business Premium), Project […]
According to a recent survey, 40% of Canadians weren’t actually sure where the data they accessed for work was stored. That also indicates that they haven’t even begun to consider what to do with all that valuable information.