Brief: Most MSPs say they take Cyber Security seriously. F12 just proved it. F12 Is Now ISO 27001 Certified. Here’s What That Really Means for You.
We’ve officially achieved ISO/IEC 27001:2022 certification—one of the most rigorous and globally recognised standards for information security management. This certification confirms that our internal controls, governance, and risk management systems meet the highest benchmarks for confidentiality, integrity, and availability of information.
It’s a major milestone—but not for the reasons you might expect. This isn’t about us. It’s about what this unlocks for you.
Why ISO 27001 Matters to Canadian Mid-Market Businesses
If you’re a growing business in Canada—especially in manufacturing, healthcare, legal, or financial services—you’re already feeling the pressure.
Insurance renewals are harder. Procurement processes are stricter. Clients and regulators are asking deeper questions about who you work with and how your data is protected.
In that environment, “trust us” isn’t enough anymore.
You need partners who can prove that they’re secure—because their risk becomes your risk. ISO 27001 gives you that proof. It shows that your MSP has been audited by a third party, and operates under a formal, continually improving information security management system.
What the Certification Covers
This isn’t a shiny badge. It’s a structural shift in how we operate.
ISO 27001 certification means F12 has implemented and proven:
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End-to-end risk assessments across all departments
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Documented controls to manage data access, change, and incident response
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Policies and procedures for everything from vendor oversight to HR onboarding
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A governance framework that is reviewed, maintained, and improved continuously
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Regular internal and third-party audits to validate what we do—not just what we say
We passed our 2025 certification audit under the new ISO/IEC 27001:2022 standard with zero major non-conformities. That result reflects the level of discipline we’ve built into every part of the business—and the quality our clients can count on.
What This Changes for F12 Clients
Let’s be clear: this certification wasn’t required. We pursued it because our clients deserve better than “good enough.”
Here’s what it now means for the businesses we serve:
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Stronger assurance: You’re backed by a provider who has passed one of the most demanding security audits available.
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Simplified compliance: Whether you’re working toward your own certifications or just trying to navigate insurance or procurement reviews, we help reduce friction.
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Operational maturity: Our controls, processes, and documentation meet international standards—and can be built into your own governance practices.
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Board-level confidence: When you’re asked how your data is protected, your answer is no longer anecdotal. It’s backed by a verified framework.
This isn’t just about risk. It’s about resilience.
Certification Is Just the Starting Point
This certification sets a new baseline for how we support your business. But it’s not the end goal.
We’re using ISO 27001 to elevate how we deliver managed and co-managed IT services. That includes:
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Integrating security benchmarks into every QBR
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Building ISO-aligned metrics into our Protection Level Agreements (PLAs)
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Supporting client audits and assessments with credible documentation
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Helping map security investments to real operational risk
In short, this isn’t sitting in a folder. It’s driving the way we operate, the way we report, and the way we help you protect and grow your business.
If You’re Not Sure Where You Stand, Ask.
If your business is facing tougher requirements from insurers, customers, or regulators—it’s worth asking whether your IT partner could pass the same audit we just did.
If the answer is no, we’re here to help.
We’re offering breach simulations and security posture reviews designed specifically for Canadian SMBs. These aren’t pen tests or product demos—they’re strategic walkthroughs that expose operational blind spots and clarify responsibilities before an incident forces the issue.
Download our certificate
ISO/IEC 27001:2022 Certification – PDF
FAQs: ISO 27001 and Canadian SMBs
What is ISO/IEC 27001?
It’s the international standard for information security management systems. It defines how organisations should protect data, manage risk, and prove they’re doing both.
What does certification involve?
It requires a full information security management system (ISMS), documented policies and controls, employee training, executive governance, and external audits. Certification is not one-time—it requires regular re-audits to stay compliant.
Is this just a formality or paperwork exercise?
No. It changes how a company operates day to day. The standard covers real-world practices—not just documents—and is designed to evolve with the threat landscape.
What if my company isn’t ISO-certified?
Working with an ISO 27001-certified MSP gives you access to that standard through your partner—helping you meet your own compliance, insurance, or procurement obligations faster.
Does this apply to small and mid-sized businesses?
Absolutely. In fact, it’s especially relevant for mid-market businesses facing increasing scrutiny without enterprise resources. Partnering with an MSP who’s done the work saves you time, money, and risk exposure.
Final Word
You shouldn’t have to guess whether your IT partner is doing things right. Now, you don’t have to. ISO 27001 gives you clarity, structure, and confidence—and F12 is proud to bring that to the table.