Keeping Your Data Secure, Building Trust.
Protecting your business and your customers.
F12.net’s Security Commitment
Your Security, Our Priority
Keeping your data—and your customers’ data—secure is our top priority. At F12, we implement rigorous security measures at every level—organisational, operational, and policy—to ensure your data, applications, and infrastructure remain protected. With comprehensive safeguards and continuous threat monitoring, you can trust us to protect what matters most, ensuring compliance and enabling your business to operate with confidence.
Comprehensive Compliance and Endpoint Security Services
F12 offers a suite of compliance management and endpoint protection services designed to enhance security, ensure regulatory adherence, and protect your business from potential threats. Benefit from our proactive approach and expert support.
Organisational Security
Personnel Conduct and Security
Physical and Environmental Security
Operational Security
Logical Access Controls
Incident Management
Business Continuity and Disaster Recovery
Data Protection
Organisational Security
“Security First” Starts on Day One.
All employees, from the front desk to the back office, receive security, privacy, and compliance training on their first day of employment. Though the extent of involvement may vary by role, security is everybody’s responsibility at F12
The Information Security teams’ primary areas of focus include:
- Security operations and incident response
- Vulnerability and threat management
- Internal controls
- Governance, privacy, and compliance
- Information asset management
We practice what we preach. Our team engages in continuous training, including advanced phishing simulations, ensuring we are always prepared to tackle emerging threats.
Personnel Conduct and Security
F12.net employees are required to conduct themselves in a manner consistent with the company’s guidelines, including those regarding confidentiality, business ethics, and professional standards.
Employees are provided with security training at the time of hire and on a regular basis going forward. Security training covers a broad section of topics around security awareness, compliance, and privacy.
- Feature: Advanced Threat Detection
- Benefit: Protects against malware, ransomware, and other cyber threats.
Physical and Environmental Security
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Physical access to F12.net offices are highly restricted and monitored. All F12.net offices and employ cameras at all entrances and badges are required for access. All offices, Help Desk, and SOC locations have backup power supplies and can operate 24x7x365.
Feature: 24/7 Monitoring
- Benefit: Provides constant vigilance and immediate threat response.
Operational Security
F12.net has established detailed operating policies, procedures, and processes designed to help manage the overall quality and integrity of our network security environment. These include:
- Vulnerability assessments
- Change management
- Security event management
- Endpoint protection
- Patch management
Logical Access Controls
Role-based access is utilised in all information systems. Processes and procedures are in place to govern access provisioning, access termination (voluntary and involuntary), and periodic entitlement reviews.
All users are provisioned with unique account IDs. Password requirements enforce the use of complex passwords as well as password rotation to protect against unauthorized use of passwords. In addition, all employees have multifactor authentication (MFA) enabled and enforced on their accounts.
Incident Management
F12.net has a formalised incident response plan and associated procedures in case of a security breach incident. The Incident Response Plan defines the responsibilities of key personnel and identifies processes and procedures for notification. Incident response personnel are trained, and the execution of the incident response plan is tested periodically.
Business Continuity and Disaster Recovery
To minimise service interruption due to technology failure, natural disasters, or other catastrophes, we have implemented data backup and disaster recovery programs across all cloud and server environments. These programs include multiple components to minimise the risk of any single point of failure. Access and encryption controls are established to safeguard data backups. All recovery and data restoration plans are tested and updated regularly.
Data Protection
F12.net processes all personal data in accordance with our privacy policy. We apply a common set of data management principles to partner and customer data that we may process, handle, and store. We protect all data using appropriate physical, technical, and organisational security measures.
Feature: Compliance and Security Training
- Benefit: Reduces risk of human error and enhances overall security posture.
F12’s Privacy Commitment
F12’s privacy program relies on strict policies and procedures regarding access, use, disclosure, and transfer of customer data. The core of our privacy program is that F12 employees do not access, use, disclose, or transfer customer data unless it is in accordance with a contractual agreement or at the direction of the customer.
In addition, F12 provides our clients with the necessary resources and information to help them understand and validate the privacy and compliance requirements for their organisation, as well as show how we can help power their compliance efforts.
As data protection issues and global laws continue to evolve and become increasingly complex, F12 understands the importance of a privacy program that is embedded into our company’s culture and services. Review our privacy policy to learn more about how we manage and protect our customers’ information.
F12’s Compliance Commitment
Today’s technology leaders are charged with securing and protecting the customer, employee, and intellectual property data of their companies in an environment of increasingly complex security threats. Companies are also responsible for complying with all applicable laws, including those related to data privacy and transmission of personal data, even when a service provider holds and processes a company’s data on its behalf.
F12 maintains a formal and comprehensive security program designed to ensure the security and integrity of customer data, protect against security threats or data breaches, and prevent unauthorized access to our customers’ data.
F12 is SOC 2 compliant and is routinely and thoroughly audited by independent third-party organisations and government agencies to ensure our policies and practices comply with global and regional regulations and standards.
For more information on security details, please contact our team.
Start Securing Your Business
With F12’s Compliance and Endpoint Security Services Today!