Managed IT Services Courtenay, BC

Managed IT Services in Courtenay for Your Business, Not Just Your Network

You want someone who understands your business and the freedom to spend more time effectively using your IT and less time managing it. You need a strong partner you can turn to for bold ideas and recommendations. You need F12, let's chat!

Courtenay IT support and solutions for businesses seeking a partner, not a vendor. F12 empowers businesses with IT services and managed cloud solutions.

Talk to an F12 Networker

Complete the form below, and one of our F12 Networkers in Courtenay will be in contact with you soon to learn more about your business.

Courtenay IT Support & Services

We believe that the best IT experience comes from fully-managed IT solutions that reduce distractions. And, the best relationship with IT comes from support that understands the nuances of your business. We get you because we are you. Our Networkers have worked in your industry and bring proactive ideas to the table that are as unique to the business as you are. With F12, you can stop wasting time and money on solutions that aren’t working and get back to doing what you love.

F12 Plus IT Solution Icon
  • F12 Logo
  • Plus

A.K.A., the total freedom package. If you’re in growth mode, check out F12 Plus for its simplicity, value and security—perks that happen when fully-managed IT support meets  Hardware as a Service (HaaS).

F12 Select IT Solution Icon
  • F12 Logo
  • Select

Our most streamlined package when cost management is king. We supply fully-managed IT support; you supply the hardware.

F12 Advisor IT Solution Icon
  • F12 Logo
  • Advisor

Think you need a Chief Technology Officer? You may just need one of F12’s Advisors. All the benefits of F12 Plus while leveraging the expertise of technology management professionals who can help build your business at the same time.

F12 Advisor IT Solution Icon
  • F12 Logo
  • Secure

You take security seriously—yet security management has traditionally only been made available to large companies. Not anymore with F12 Secure, designed for companies with 20-300 people.

F12 | Consider IT Done

You can’t afford to gamble with your IT security. At F12, it’s our mission to help keep your important and sensitive data safe. Our IT security solutions professionals handle your security liabilities and maintain secure systems 24/7. 

If you are looking for Courtenay or Comox IT support or managed IT services and seeking a partner to take ownership of your technology strategy, help you budget, and give you back more of your time, then F12.net is your answer. Unlike other companies, we don’t start by counting your computers; we begin by understanding your business drivers and your team’s unique needs.

It all started when two computer network specialists dreamed up OnDeck Systems in the Comox Valley to escape the city and enjoy the Island lifestyle. For over 25 years, OnDeck delivered IT solutions and IT support to organizations on Vancouver Island. From product procurement to network support, OnDeck is known for knowledgeable staff, professional services, and reliable products.

“Today, we’re all about bringing stability and predictability to our clients’ IT environments,” says Naomi Carmichael, Director of Operations for OnDeck. “From selecting quality computer equipment to monitoring for issues before they impact day-to-day work. After all, we aim to make IT something business owners don’t need to worry about.”

In 2017, OnDeck joined F12 to gain F12’s extensive support network, vendor partnerships, and data center capabilities. “Becoming part of the F12 team and sharing the goal of continually improving customer service brings excitement to our team. We are better and stronger together. Ultimately, that benefits the organizations we serve,” says Naomi Carmichael. Now, powered by F12, OnDeck is on a mission to become the premier Vancouver Island IT Support provider.

Founded in the Comox Valley, OnDeck was started to provide technology solutions to the Central Vancouver Island region. Before long, businesses in the North Island began calling for help with their computer networks. Recently, OnDeck expanded into Victoria to deliver predictable turn-key IT solutions to organizations needing a mature approach. Today, OnDeck and F12 support business leaders in Campbell River, Courtenay/Comox, Nanaimo, Port Hardy, Port McNeill, and Victoria.

Technology can be a powerful tool to help your business effectively collect and share information; however, it is your responsibility to protect it when entrusted with private information. F12 will provide the necessary support to ensure privacy, confidentiality, and network protection, including vulnerability testing, vigilant monitoring, and employee training to make sure your relationships with clients remains secure.

We understand it’s frustrating for you and your office staff to call for IT support continuously. That’s why we provide a custom trained, high-performance team ready to support your business at the click of a button. Literally, with F12 Connect, you can instantly access a variety of IT options such as issue reporting, changing a software package, or implementing a new email account by merely hitting the F12 button on their keyboard.

F12 Connect

The key to easy IT support.

Who doesn't love a good shortcut Simply hit F12 on your keyboard and get the IT solutions you need.

We’re always available to chat about our service offerings and why F12 could be the best solution for your business.

Start the Conversation

Testimonial:

“I sleep much better at night, knowing our data is as secure as it’s ever going to be. We have a world-class IT provider to help us.”

FREQUENTLY ASKED QUESTIONS

An IT managed service provider (MSP) specializes in proactively monitoring and managing a company’s IT environment. The most common elements an MSP monitors are your server, storage, backup, security, internet, active directory, and cloud resources. Typically MSPs perform maintenance and response services using a centralized console connected to your IT infrastructure.

Our Courtenay office serves the Courtenay and Comox areas of British Columbia. We also offer IT services in Vancouver, IT services in Nelson, IT Services in Vernon, and IT Services in Victoria.

While many companies offer IT solutions, F12 does more than help you with your IT needs. We are a productivity provider assisting companies in functioning at their best. From IT strategy, cloud services, disaster recovery planning to simplified employee onboarding, and enhanced cyber threat protection, F12 helps your business thrive. And you won’t have to worry about getting caught in the hype cycle trap because F12 takes care of all that. All you need to do is to get in touch.

Contact us, and we will put you in touch with one of our F12 Networkers who will get to know your business and discuss the best solution to fit your unique needs. From there, you just have to leave it to us, from fully managed services to proactive ideas and planning, we help you get back to doing what you love.

F12 Preferred Partner Network

Smart partnerships help us deliver the best IT support and services to you in Courtenay.

F12 has partnered with top companies in the industry, so you can rest easy knowing you’re getting the best in quality products and support from some of the world’s leading technology brands.

Learn More

  • 917C Fitzgerald Avenue, Courtenay, BC V9N 2R6
  • Tel: (250) 334-0638
  • Manager, Vancouver Island: Naomi Carmichael