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Identity and Access Management

The easy way to empower business leaders to manage business technology.

F12 robot who represents identity and access management.

We Named Our Company After It

After we came up with the idea for a proprietary IT service automation tool available at the touch of the F12 button, we named our company after it. F12 Connect is the quick and easy solution for identity and access management: add users, manage licenses, access support, and control security.

Identity and Access Management Benefits

What is F12 Connect?

F12 Connect makes it easy for staff to access support from F12. But, F12 Connect is also a robust identity and access management tool for non-technical leaders. In addition, F12 Connect empowers trusted team members to manage users, security, licenses, and support entitlements.

  • Easily submit support requests
  • Review incidents and projects
  • Manage security groups
  • Simplify employee onboarding
  • Privately disable users
  • Provision and manage Microsoft licensing
  • Access video training
  • Review support metrics
  • View Microsoft analytics
  • Review and order assets

Who Loves F12 Connect?

F12 Connect makes identity and access management simple — from support requests to licensing management, there’s something for everyone!


Your staff will love how F12 Connect makes submitting IT requests easy and tracking activity and response.

HR Managers

Your HR team will enjoy being able to add and remove users — enabling them to keep upcoming personnel changes completely confidential.

IT Administrators

Your primary IT contact will be empowered to review reports, satisfaction metrics, and project status quickly.

Accounts Payable

Your AP team will appreciate how easy it is to review subscription licensing and support entitlement fees.

Download the Brochure:

F12 Managed IT Services

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The Challenge Facing IT Leaders

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Welcome to F12 Connect - Identity and Access Management

IT Service Automation at Its Best

Featured Blog Posts

May 23 2023

Find the Right Partner for Success

Is your business going through a period of little to no growth? Are there areas that need to be polished? Bringing in a partner might be the answer for you—but finding the right partner for success requires careful planning. By: F12 F12 CMO Devon Gillard recently chatted with Ethan Wolfe, the vice president of Clairvest […]

March 29 2023

Does My Company Need a CIO?

Is your IT strategy aligned with your business goals? Using technology as a business efficiency has become key to a company’s success. To that end, a new C-suite role has evolved: the Chief Information Officer (CIO). By: F12 Scroll down to the bottom of the page to watch the entire webcast. F12 CMO Devon Gillard […]

January 17 2023

2023 Cybersecurity Predictions

It’s a fast-paced world out there in the cyberverse, so how can your business keep up and keep safe? We share our 2023 cybersecurity predictions so that you and your company can be as prepared as possible as you head into the new year. By Devon Gillard, CMO We’re all running as fast as we […]

Excellent service, wonderful staff who are always helpful, polite and knowledgeable.
Children's Charity
F12 is innovative and most importantly supportive and dependable when it comes to entrusting them with all of our computer and network needs.
Dr. Jones
I share my secret to IT success with colleagues at every opportunity: F12, my managed service provider.