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Identity and Access Management

The easy way to empower business leaders to manage business technology.

F12 robot who represents identity and access management.

We Named Our Company After It

After we came up with the idea for a proprietary IT service automation tool available at the touch of the F12 button, we named our company after it. F12 Connect is the quick and easy solution for identity and access management: add users, manage licenses, access support, and control security.

Identity and Access Management Benefits

What is F12 Connect?

F12 Connect makes it easy for staff to access support from F12. But, F12 Connect is also a robust identity and access management tool for non-technical leaders. In addition, F12 Connect empowers trusted team members to manage users, security, licenses, and support entitlements.

  • Easily submit support requests
  • Review incidents and projects
  • Manage security groups
  • Simplify employee onboarding
  • Privately disable users
  • Provision and manage Microsoft licensing
  • Access video training
  • Review support metrics
  • View Microsoft analytics
  • Review and order assets

Who Loves F12 Connect?

F12 Connect makes identity and access management simple — from support requests to licensing management, there’s something for everyone!


Your staff will love how F12 Connect makes submitting IT requests easy and tracking activity and response.

HR Managers

Your HR team will enjoy being able to add and remove users — enabling them to keep upcoming personnel changes completely confidential.

IT Administrators

Your primary IT contact will be empowered to review reports, satisfaction metrics, and project status quickly.

Accounts Payable

Your AP team will appreciate how easy it is to review subscription licensing and support entitlement fees.

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F12 Managed IT Services

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The Challenge Facing IT Leaders

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Welcome to F12 Connect - Identity and Access Management

IT Service Automation at Its Best

Featured Blog Posts

August 09 2023

Secrets to Successful Data Integration

Are you struggling to deal with disconnected, siloed data systems in your organization? What’s the best way to streamline integration processes? We’ll share the secrets to successful data integration and get your business moving efficiently again. By: F12 As businesses across industries and across the globe transition to cloud systems, organizations are discovering difficulties in […]

July 11 2023

Essentials of Effective IT Management

These days, it’s not enough to have IT services set up for your company. If they aren’t being managed efficiently and effectively, then you aren’t getting your money’s worth. F12 CMO Devon Gillard recently discussed the essentials of effective IT management with our CTO Calvin Engen and our Compliance and Operations Manager Mike Gilbert. By: […]

June 16 2023

M&A Video Series: Finding Your Why

Check out this insightful installment of F12’s M&A Video Series: Finding Your Why. Michael Contento, F12’s Managing Partner and Business Innovation Executive, sold his business MBU to F12 a few years ago. He says that it was a process that started with one simple step: finding his why. “I want to spend the last 15 […]

Excellent service, wonderful staff who are always helpful, polite and knowledgeable.
Children's Charity
F12 is innovative and most importantly supportive and dependable when it comes to entrusting them with all of our computer and network needs.
Dr. Jones
I share my secret to IT success with colleagues at every opportunity: F12, my managed service provider.