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Co-Managed IT Service

Discover a powerful and effectively managed IT service that frees your staff to focus on strategic initiatives and user support.

F12 robots who represent F12's co-managed it service.

Liberate Internal IT

Is your IT team struggling to remain people-focused due to difficulty managing/troubleshooting urgent infrastructure needs? Then, F12’s co-managed IT service may be the perfect partnership. This powerful aid safeguards your IT department, all while mitigating risk and complexity.

Co-Managed IT Service Benefits

What Is a Co-Managed IT Service?

Co-managed IT allows organizations to keep certain IT services in-house (such as desk-side support and application management) while outsourcing other IT functions simultaneously. When done right, it marries the familiarity of embedded staff with the scale and skills of a national IT partner.

  • Outsourced infrastructure management
  • Service management platform
  • Baseline security management
  • Patch management
  • Escalated expert support
  • Secure IT Documentation
  • Remote monitoring and management platform
  • Cloud management
  • Cloud backups
  • Vacation & illness coverage

Four Ways F12 Assists IT Teams

Co-managed IT is designed to deliver more effective, productive, and responsive services for your business operations.

Backstop IT Support

Escalate challenging IT issues to a team of certified experts.

Enhance IT Operations

Empower IT with information, tools, automation, and system management.

Reduce Risk

Gain essential patch management, security management, and backup services.

Liberate Focus

Remove mundane IT management tasks to free up internal IT to focus on supporting your staff.

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What our client says about our services.

Children's Charity
Excellent service, wonderful staff who are always helpful, polite and knowledgeable.
Dr. Jones
F12 is innovative and most importantly supportive and dependable when it comes to entrusting them with all of our computer and network needs.
I share my secret to IT success with colleagues at every opportunity: F12, my managed service provider.