Boost IT Productivity 20% or More With F12 Foundation
Empower your IT team to streamline IT management with automated workflows and comprehensive management tools.
F12 Foundation
Streamline IT Operations with F12 Foundation
F12 Foundation is a suite of tools and processes designed to free your IT staff from low-level tasks, allowing them to focus on strategic initiatives and customer support. By automating workflows and providing real-time visibility into business processes, F12 Foundation enhances productivity, responsiveness, and user satisfaction. Equip your IT team with the foundation they need to achieve more.
Comprehensive IT Management Solutions
F12 Foundation provides everything your IT team needs to streamline operations, automate routine tasks, and enhance service delivery. Our solutions are designed to improve efficiency, reduce silos, and increase visibility into IT processes.
Remote Monitoring and Management
Incident Management Platform
Patching and Patch Management
Customer Service Management
Remote Access
Dashboards, Analytics, and Reporting
Modern Endpoint Protection
Hardware Asset Management
Remote Monitoring and Management
Consolidate remote monitoring, optimization, and predictive management of all software and hardware, ensuring efficient and effective IT operations.
Incident Management Platform
Utilize automation tools to prioritize and handle large volumes of user requests, managing field and customer service teams seamlessly.
Patching and Patch Management
Ensure consistent, timely, and comprehensive software patching across your organization, reducing vulnerabilities and maintaining system integrity.
Customer Service Management
Simplify on-call scheduling, change management, incident routing, and service-level management with intuitive service boards.
Remote Access
Enable simple and effective remote computer access for your teams, facilitating flexible and responsive IT support.
Dashboards, Analytics, and Reporting
Visualize, measure, and benchmark your KPIs, including request volumes, response and resolution times, adherence to SLAs, and user satisfaction scoring.
Modern Endpoint Protection
Implement “zero-trust” protection that categorizes applications and prevents unknown apps from running without prior validation.
Hardware Asset Management
What You Get with F12 Foundations:
- Increased Productivity: Automate low-level tasks, freeing your IT team to focus on strategic initiatives.
- Enhanced Efficiency: Streamline IT operations with comprehensive management tools and processes.
- Improved Visibility: Gain real-time insights into business processes and IT performance.
- Risk Reduction: Ensure timely software updates and robust endpoint protection.
- Better Service Delivery: Empower your IT team to respond promptly to requests and provide superior customer support.
F12 Foundation Includes:
Modern Endpoint Protection
Hardware Asset Management
Customer Service Management
Intuitive service boards for better management.
Incident Management Platform
Remote Access
Flexible support options.
Remote Monitoring and Management
Patching and Patch Management
Dashboards and Analytics
Real-time KPI visualization.
Frequently Asked Questions
What makes F12 Foundation different from other IT services?
How does F12 ensure our data is secure?
Our solutions include modern endpoint protection and consistent patch management, ensuring robust security measures are in place to protect your data.
Can F12 Foundation accommodate our growing business?
Yes, F12 Foundation offers scalable solutions that grow with your business, providing the flexibility to meet your evolving IT needs.
What kind of support can we expect from F12 Foundation?
You’ll receive comprehensive support, including remote monitoring, incident management, and customer service management, ensuring efficient and effective IT operations.
What does the onboarding process look like with F12 Foundation?
Our onboarding process is designed for minimal disruption, providing clear communication and support to ensure a seamless transition to our IT management solutions.
How does F12 handle IT changes and updates?
We manage IT changes and updates proactively, ensuring timely software patches and seamless transitions to new processes.
What industries does F12 specialize in?
We specialize in supporting Canadian SMEs across essential industries such as manufacturing, professional services, and healthcare.
How transparent is F12 about its services and pricing?
We provide clear, predictable pricing with no hidden extras, ensuring you always know what’s included and what to expect.
Can F12 help with compliance requirements?
Yes, our certified practices ensure your business meets industry-specific compliance standards, providing peace of mind and regulatory assurance.
What are the options for managing IT infrastructure with F12 Foundation?
We offer comprehensive IT management solutions, including remote monitoring, incident management, patching, and more, tailored to your business needs.