Technical Support

Simple Options for I.T. Support

F12 Connect – Help in Under an Hour

The easiest way to contact your help desk is to press the ‘F12’ key on your F12 managed computer, which will allow you to send a request directly to our monitored ticketing system via F12 Connect. These tickets are responded to within one hour during F12’s regular business hours.

Email – Submit Your Request

Email service@f12.net and a technician will quickly review the request during F12’s business hours.

Phone – Urgent and After-hours Requests

For urgent assistance or after-hours emergencies please call your nearest F12 office:

F12 Local Numbers

British Columbia

Courtenay – 250.334.0638

Nelson – 250.352.6556

Vancouver – 604.576.9522

Vernon – 250.545.1866

Victoria – 250.940.4030


Calgary – 403.210.2022

Edmonton – 780.413.8458

Red Deer – 403.967.0180


Toronto – 416.736.8386