We love helping people like yourself! Each client is matched up with a specific pod of technical professionals. Each pod focuses their time on specific industry verticals in order to help you get back to what you need to do as quickly and efficiently as possible.
The quickest way to contact your pod is to press the ‘F12’ key on your F12 managed computer, which will allow you to send a request directly to our monitored ticketing system via F12 Connect.
If you are unable to use the F12 Connect button or prefer not to, we have included email and phone information for each of our pods below:
Alpha – firstname.lastname@example.org
Arrow – email@example.com
Hydro – firstname.lastname@example.org
Jolt – email@example.com
Omni – firstname.lastname@example.org
Area Phone Numbers
Alberta – Calgary – 403.210.2022
Alberta – Edmonton – 780.413.8458
Alberta – Red Deer – 403.967.0180
Ontario – Toronto – 416.736.8386
Or click https://connect.f12.net/web to sign into F12 Connect Web!