The easiest way to contact your help desk is to press the ‘F12’ key on your F12 managed computer, which will allow you to send a request directly to our monitored ticketing system via F12 Connect. These tickets are responded to within one hour during F12’s regular business hours.
Email service@f12.net and a technician will quickly review the request during F12’s business hours.
For urgent assistance or after-hours emergencies please call your nearest F12 office:
Courtenay – 250.334.0638
Nelson – 250.352.6556
Vancouver – 604.576.9522
Vernon – 250.545.1866
Victoria – 250.940.4030
Toronto – 416.736.8386