by Kathleen Mitchell | Jun 10, 2026 | Managed IT Services (MSP), Technology and Business Strategy
SOC 2 is an independent assurance report that evaluates whether a service organization has the right controls in place to protect customer data across security, availability, processing integrity, confidentiality, and privacy domains. What is SOC 2? The definition of...
by Kathleen Mitchell | Apr 30, 2026 | IT Service Management, Managed IT Services (MSP)
What are managed IT services? Managed IT services are a way for businesses to outsource the management of their IT systems to a specialized provider who proactively monitors, supports, and secures their technology on an ongoing basis. What Are Managed IT Services?...
by Kathleen Mitchell | Oct 17, 2025 | Cloud Migration Strategies for Canadian Businesses
Canadian enterprises face growing pressure to modernize IT infrastructure while remaining compliant with privacy laws and industry regulations. As organizations increasingly explore Cloud Migration Solutions, corporate leaders are spending an increasing amount of time...
by Kathleen Mitchell | Oct 16, 2025 | Managed IT Services (MSP)
Ontario’s IT landscape is as diverse as its geography. IT requirements vary widely across Ontario, from the fintech and banking hubs in Toronto’s financial district to the mining operations in the north with poor internet connectivity. That’s why...
by Kathleen Mitchell | Sep 1, 2025 | AI, Co-managed IT, Managed IT Services (MSP)
Brief: Canadian businesses doubled their AI adoption in just one year, jumping from 6.1% in Q2 2024 to 12.2% in Q2 2025, according to Statistics Canada. Yet most are failing at deployment. The reason? They’re treating AI like a software upgrade instead of an...