Let us take care of your IT so that you can focus on making the world a better place.

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Let us take care of your IT so that you can focus on making the world a better place.

You put people ahead of profits, don’t let IT get in the way. Having worked with charities across Canada, we know the unique challenges and priorities of organizations in the non-profit sector. Without a big corporate budget, you have to be strategic about your IT support, but we don’t believe you have to sacrifice quality and reliability to be cost-effective. That’s why we are proud to support organizations like yours by customizing IT solutions to fit your needs and your budget so you can keep on spreading good.

Making it easy to invest in IT.

We don’t believe that not-for-profit has to mean that your technology is not-for-productivity, not-for-reliability, or not-for-innovation. We understand that charities rely on grants and donations, which can mean an unsteady stream of income and an unpredictable budget, making it hard to invest in the IT infrastructure you need. That’s why F12 offers options to make it easy to invest in IT. We work closely with you to address any gaps in your IT strategy so that you can budget ahead of time and leverage technology to improve your service delivery.

With great power comes great responsibility.

Technology can be a powerful tool to help charities effectively collect and share information; however, when you’re entrusted with private information, it is your responsibility to protect it. F12 will provide the necessary support to ensure privacy, confidentiality, and network protection, including vulnerability testing, vigilant monitoring, and employee training to make sure your relationships with clients and donors, remain secure.

When it comes to compliance regulations, you don’t know what you don’t know.

You’re an expert at improving our communities, but you’re not interested in becoming well versed in the federal and provincial policies governing the collection and retention of personal information and failing to comply can be costly in terms of reputation and fines. F12’s technical assessment will reveal and close any gaps in your network security to ensure it is compliant with all applicable regulations and fully equipped to protect all confidential information.

SOC2 Type II

Measures how well an organization conducts and regulates its information and customer data in the cloud providing you confidence and peace of mind.

CyberEssentials Plus

Canada’s only federal cyber security certification program for small and medium enterprises (SMEs)

Personal Information Protection and Electronic Documents Act (PIPEDA)

Federal privacy law that sets the ground rules for how businesses like yours must handle personal information.

Personal Information Protection Act (PIPA)

Provincial privacy law that provides guidelines for proper collection, use, and disclosure of personal information.

Don’t get stuck in the software dark ages.

Many non-profits believe they’re stuck using out-dated operating systems because of budget constraints. F12 can introduce you to a variety of software options that are up-to-date, efficient, and easily accessible while still being cost-effective. Whatever your software needs, we can help find the right fit for you so you can stop feeling like a technology dinosaur and start feeling like a technology superstar.

We’re proud to support you so that you can support our communities.

When you work with F12, you are engaging a specially trained team that understands the applications and hardware that make your business function and will work tirelessly to see you succeed. We could go on and on about our IT solutions, but the truth is it’s not about us. It’s about you and the people you help. We want to do our small part and help your technology run smoothly so that you can make an impact on the people in our community and around the world.

Testimonial:

“Moving to F12 for our IT support has made it so much easier for our team to focus on the critical work we do as a community organization. It doesn’t matter where our staff are located in the province, F12 is always available and ready to help. Their skilled team of support staff are prompt and efficient at resolving our IT issues, which has enabled us to respond to the changing needs of the people we serve.”

Karen Caughey - Executive Director, ALS Society of Alberta
Service: F12 Cloud