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Contact F12

Courtenay & Vancouver Island

Vancouver Island IT Support You Can Count On

Courtenay IT Support, Vancouver Island IT Support
Searching for Vancouver Island IT Support?

If you are looking for Vancouver Island IT support, we should talk.  On the other hand, if you are seeking a partner to take ownership of your technology strategy, to help you budget, to give you back more of your time, then F12.net is your answer. We don’t start by counting your computers; we begin by understanding your business drivers, your strategy, and the unique needs of your team. Start The Conversation Today.

History of F12.net’s Vancouver Island IT Support

Two computer network specialists started OnDeck Systems in the Comox Valley to escape the city and enjoy the Island lifestyle. For over 25 years, OnDeck delivered IT solutions and IT support to organizations on Vancouver Island.  From product procurement to network support, OnDeck is known for knowledgeable staff, professional services, and reliable products.

“Today, we’re all about bringing stability and predictability to our clients’ IT environments,” says Naomi Carmichael, Director of Operations for OnDeck. “From selecting quality computer equipment to monitoring for issues before they impact day-to-day work. After all, we aim to make IT something business owners don’t need to worry about.”

OnDeck is proud to be the trusted stewards of technology solutions for business and organizations ranging from non-profits and social agencies, to professionals services: doctor, lawyers, and accountants; as well as larger enterprises including educational and medical care facilities, and various municipal, and provincial entities.

Locations Served

Founded in the Comox Valley, OnDeck was started to provide technology solutions to the Central Vancouver Island region.  Before long, businesses in the North Island began calling for help with their computer networks. Recently, OnDeck expanded into Victoria to deliver predicable turn key IT solutions to organizations needing a mature approach. Today, OnDeck and F12 supports business leaders in Campbell River, Courtenay/Comox, Nanaimo, Port Hardy, Port McNeill and Victoria.

OnDeck Systems Joins F12.net

In 2017, F12.net acquired OnDeck Systems. OnDeck joined F12 to gain F12’s extensive support network, vendor partnerships, and data center capabilities. “Becoming part of the F12 team and sharing the goal of continually improving customer service brings excitement to our team. We are better and stronger together. Ultimately, that benefits the organizations we serve,” says Naomi Carmichael. Now, powered by F12, OnDeck is on a mission to become the premier Vancouver Island IT Support provider.

For over 25 years, OnDeck Systems has provided proven IT solutions and support on Vancouver Island. Operating from its principal location of Courtenay, B.C. on Vancouver Island, OnDeck is recognized for its knowledgeable staff and reliable products and services.


  • 917C Fitzgerald Avenue Courtenay, BC V9N 2R6
  • Tel: 250.334.0638
  • Manager, Vancouver Island: Naomi Carmichael
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