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Contact F12

Vernon & The Thompson Okanagan

IT Support With Deep Roots in the Okanagan

Vernon IT Support
Seeking an IT Partner?

Are you looking for Vernon IT support for your organization? Then, have a conversation with Todd Hanna from F12.net. After all, Todd has been helping firms in the Thompson Okanagan region for over 25 years.  Further, F12 has the largest local team of talented IT professionals serving the business community.  F12’s approach is to understand your business first, not to just count computers and assess networks.  In order for technology to support business objectives, we must be clear on your goals, challenges, and priorities. Book a consultation to get started.

History of F12.net’s Vernon IT Support

Todd Hanna and Erle Williams launched Protocol Technologies in 1993, over 25 years ago, as a computer and network sales and support value added reseller.  In time, Protocol evolved into managed services, advanced cloud technology solutions, and IT strategy. The Information Technology industry grew up, and so did Protocol Technologies, from Computer Reseller to IT Partner.  We transformed to support the evolving needs of the business community.

Today, we support organizations in communities across the Thompson Okanagan: Armstrong, Enderby, Salmon Arm, Revelstoke, Kamloops, Kelowna, West Kelowna, Winfield, Lake Country, Penticton, Summerland, Peachland, Sicamous, and Vernon. Protocol is recognized for technology service across the Thompson Okanagan Region of BC.

We built our success on the service and support we provide our clients. Indeed, our unique approach to fostering customer satisfaction is the defining distinction between us and other solution providers. We help organizations optimize the use of technology to achieve their business objectives and reinforce stakeholder value through genuine, old-fashioned business principles, namely, consistent quality and excellent service.

Protocol Technologies Joins F12.net

In October of 2017 Protocol Technologies joined F12.net. Todd Hanna and the Protocol team continue to help organizations optimize the use of technology to achieve their business objectives, all while leveraging F12’s service offerings, vendor partnerships and data center capabilities.

Technology is transforming organizations in all communities. It is challenging for business leaders to keep up.  Frankly, it is a challenge for me to keep up!  We joined F12.net so that we can keep providing the best in IT services to our clients.

– Todd Hanna

Protocol Technologies was founded 1993 (over 25 years ago) to serve the Vernon business community.  Through hard work, a humble attitude, and attention to the needs of the  business community, Protocol has become one of the most highly regarded technology service providers in the Thompson Okanagan Region of BC.


  • 101 – 1325 Polson Drive, Vernon, BC V1T 8H2
  • Tel: 250.545.1866
  • Manager, Thompson Okanagan: Todd Hanna
  • View Map

Book a Consultation

Complete the form below, and someone from our staff will be in contact with you soon to book your consultation.