Edmonton Managed IT Services

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We Are a Leading Managed Services Provider in Edmonton

As the leading independent provider of managed IT services for small and mid-sized businesses nationwide, F12 combines the expertise of a national IT provider with the personalized attention of a local MSP (Managed Service Provider). Our specialized teams in cybersecurity, cloud operations, project management, network operations, proactive maintenance, and surge capacity are focused on serving Edmonton’s unique business landscape.

Experience the benefits of familiar support from our dedicated teams who take the time to understand your business needs. With F12, you’ll receive prompt, professional support backed by our impressive national shared services. Choose F12 for friendly, responsive local IT support in Edmonton, backed by robust national expertise.

Managed IT Services Help Your Edmonton Businesses With

Cost savings

Unleash the true potential of your IT investment with our managed IT services in Edmonton. By partnering with experienced IT service providers, you can eliminate the costly burden of an in-house department, including salaries and training expenses. Embrace our budget-friendly subscription options and optimize your cash flow.

Improved productivity

Take your productivity to new heights with our Edmonton-based managed service provider (MSP). Our proactive approach includes comprehensive monitoring, swift issue resolution, and access to a team of specialized experts. Minimize downtime, drive operational efficiency, and free up your team to focus on your core business objectives.

Business Continuity

Safeguard your business and ensure uninterrupted operations with our robust backup and disaster recovery solutions. As a leading provider of managed IT services in Edmonton, we prioritize proactive monitoring and maintenance to prevent disruptions. Our dedicated team is ready to provide rapid response and resolution in the event of emergencies or system failures.

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Get Experienced Professionals

Benefit from a diverse team of skilled professionals when you choose our managed IT services in Edmonton. Our dedicated experts specialize in various areas, including cybersecurity, IT strategy, data center services, compliance, cloud operations, proactive monitoring, and project management. Tap into their expertise and stay ahead of industry trends and best practices.

Proactive Maintenance

Our managed IT services in Edmonton ensure continuous oversight of network operations and prioritize efficient issue resolution. Enjoy optimal system performance, secure data backups, and timely software patches, keeping your operations running smoothly.

Improved Security

Gain peace of mind with our managed IT security services in Edmonton. Our certified Information Systems Security Professionals continuously curate, test, and manage your security stack. By utilizing advanced security protocols and remaining vigilant against evolving threats, we fortify your defenses and protect your critical data.

Scalability & Growth

Fuel your business's expansion with our managed IT services in Edmonton. Our flexible solutions adapt to your evolving needs, whether it's scaling your workforce, launching new products, or optimizing internal processes. Partner with us for a technology framework that drives seamless growth.

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Our Managed IT Services in Edmonton

Elevate your business to new heights with F12, Edmonton’s premier provider of managed IT services. Trust us to prioritize your security, offer comprehensive support, and provide top-notch data protection. Experience unmatched peace of mind and unlock your business’s full potential with F12 by your side.

Administration of systems

Streamline the management of your systems with F12 Connect, our exclusive service enablement tool. Say goodbye to the complexity of onboarding, offboarding, and subscription licensing assignments with the simple press of the F12 key. As Edmonton’s premier provider of managed IT services, F12 ensures seamless system administration.

Responsive IT Support

Experience the unparalleled responsiveness of F12’s IT support team in Edmonton. Our highly skilled technicians are readily available via phone, email, or at the touch of a button. With financially backed service-level agreements, we prioritize your satisfaction and track the performance of your service requests.

Proactive Management

At F12, proactive management is handled by a dedicated team so that you can focus on what matters most. Rest easy knowing that your systems are kept operational, securely backed up, and regularly patched. We never let urgent matters overshadow the important ones. F12 proudly invests in rigorous external validation to minimize disruptions and safeguard against data breaches.

Reporting & 24/7 Monitoring

Stay informed with F12’s industry-leading management, monitoring, and reporting tools, which come as standard with our comprehensive managed IT support solutions. Additionally, we provide 24/7 emergency IT support to ensure continuous tracking and seamless resolution of any issues. Enjoy peace of mind with F12 monitoring your IT systems around the clock.

Backup Management

Secure your server data effortlessly with F12’s automatic off-site backups in our highly secure Canadian data centers. Your data is encrypted during transit and at rest, safely stored in our certified sovereign cloud facilities. Going the extra mile, F12 offers tailored disaster recovery solutions, meeting the most demanding recovery time and recovery point objectives.

Support & Deployment

Collaborating diligently with third-party software and hardware providers, F12 ensures a stress-free IT experience. With our front-line support, we take care of escalating issues on your behalf, even assisting with remote deployment requests. Trust F12, the prominent managed IT services company in Edmonton, for seamless systems support and efficient deployment.

Built-in CyberSecurity

F12’s managed IT solutions prioritize cybersecurity from the ground up. Our comprehensive services include advanced endpoint protection as a standard feature. We adhere to internationally recognized security standards such as NIST, ITSG-33, CAN/CIOSC 104, and the latest CIS Controls. Emphasizing our commitment to security, F12 undergoes annual auditing under SOC 2 Type 2 and continuously collaborates with third-party testers to strengthen our security offerings.

IT Compliance

F12 goes through a stringent SOC 2 Type 2 audit on an annual basis, evaluating our privacy, security, confidentiality, and availability controls and methodologies. This audit doesn’t solely pertain to our data centers in Edmonton – it encompasses all of our managed IT services practices.

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Frequently Asked Questions

Which services are included in managed IT Services?
What do managed IT companies offer in their service packages?
What are the types of managed services?
What can I expect from IT managed services?
Are managed services the same as outsourcing?
How much do managed IT services in Edmonton cost?
For what industries do you provide managed IT services?

Which services are included in managed IT Services?

Managed IT services in Edmonton typically include a comprehensive range of IT solutions. These can encompass network monitoring, cybersecurity, data backup and recovery, helpdesk support, cloud services, software updates, and infrastructure management. Managed IT service providers in Edmonton tailor their service packages to meet the specific needs of businesses in various industries.

What do managed IT companies offer in their service packages?

Managed IT companies in Edmonton offer comprehensive service packages that encompass a wide range of IT solutions. These can include proactive network monitoring, cybersecurity measures, data backup and recovery, cloud services, IT infrastructure management, software updates, and helpdesk support. Their goal is to ensure the smooth operation of your IT systems, enhance security, and provide ongoing support.

What are the types of managed services?

Managed services encompass a variety of IT solutions tailored to meet the needs of businesses in Calgary. These can include network management, cloud services, cybersecurity, data backup and recovery, infrastructure management, software updates, and helpdesk support. The types of managed services offered may vary depending on the specific managed IT service provider in Calgary.

What can I expect from IT managed services?

The most common managed services provided in Calgary include network monitoring and management, cybersecurity solutions, cloud services, data backup and recovery, helpdesk support, and proactive maintenance. These services help businesses in Calgary optimize their IT infrastructure, enhance security, and streamline their operations.

Are managed services the same as outsourcing?

Managed services and outsourcing are not the same, although they can be related. Managed services involve outsourcing the proactive management and support of your IT infrastructure to a specialized provider. It goes beyond simple outsourcing, as managed service providers in Edmonton offer comprehensive IT solutions and ongoing support, rather than just specific tasks or projects.

How much do managed IT services in Edmonton cost?

The cost for a comprehensive managed IT services package in Edmonton depends on your business’s specific needs and requirements. Factors such as the size of your organization, the complexity of your IT infrastructure, and the level of services required can influence the pricing. Monthly fees range from $100 to $500 a person or higher. It’s best to consult with a reputable managed IT service provider in Edmonton to get a personalized quote tailored to your business.

For what industries do you provide managed IT services?

We provide managed IT services in Edmonton for a wide range of industries. Our solutions are tailored to meet the unique needs and requirements of businesses across various sectors, including healthcare, finance, manufacturing, professional services, retail, and more. Regardless of your industry, our managed IT services can help optimize your IT infrastructure and support your business objectives.

Canadian Businesses Trust Us

Case Study: Managed IT Services

Read about how F12 helped this manufacturer improve IT management and reliability after a costly outage.

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What our client says about our services.

Excellent service, wonderful staff who are always helpful, polite and knowledgeable.

F12 is innovative and most importantly supportive and dependable when it comes to entrusting them with all of our computer and network needs.

I share my secret to IT success with colleagues at every opportunity: F12, my managed service provider.

Contact Our Edmonton Office

13555 156 Street NW,
Edmonton, AB T5V 1R9

Tel: (780) 413-8458