by Kathleen Mitchell | Apr 21, 2025 | IT Service Management, Managed IT Services (MSP)
Brief: This blog helps Canadian small and mid-sized business leaders understand what to expect—and demand—from a modern managed IT services provider. It breaks down the essentials beyond just technical support: reliability, adaptability, strong teams, and trusted...
by Kathleen Mitchell | Apr 17, 2025 | Digital Workplace, Disaster Recovery, Managed IT Services (MSP), Managed Security Services, Technology and Business Strategy, Virtual CIO
If your business went offline this afternoon, who picks up the phone first—IT or the CEO? Whether the disruption comes from a ransomware attack, a supply chain failure, or a storm that knocks out power in one of your branch locations, your clients, regulators, and...
by Kathleen Mitchell | Apr 16, 2025 | Cyber Security, Managed IT Services (MSP), Managed Security Services, Technology and Business Strategy
Brief: Malware and ransomware aren’t just IT problems—they’re business risks that cost Canadian organisations millions each year. This blog breaks down the key differences between these threats, how they enter your environment, and how managed IT services help prevent...
by Kathleen Mitchell | Apr 14, 2025 | Cyber Security, Managed IT Services (MSP), Managed Security Services
Brief: Swatting attacks—hoax emergency calls that trigger armed police responses—are now targeting Canadian small and medium-sized businesses (SMBs). From real-world trauma and financial losses to reputational harm and client trust erosion, the stakes are...
by Kathleen Mitchell | Apr 7, 2025 | Cyber Security, Digital Workplace, Virtual CIO, Zero Trust
Brief: Recent Canadian cyber attacks on critical Canadian institutions—from the RCMP to healthcare networks—demonstrate the increasing vulnerability of essential services. This blog unpacks recent incidents, breaks down Canada’s National Cyber Security Strategy...
