How to choose the Right IT Support Solution: ITSM vs Service Desk vs Help Desk As technology continues to evolve at a rapid pace, how can your business keep up? The first step is by choosing the right IT support solution, whether that’s ITSM, Service Desk, or Help Desk. Any entrepreneur will tell you that […]
Exploring Your IT Options: What’s the Difference Between a Shared Services Model and a Managed Services Model? How do the two models—shared services and managed services—compare? And which service model is right for your business? If you’re a business owner, you know how crucial IT and cybersecurity can be to your success—even if it isn’t […]
The seamless operation of your company’s IT infrastructure is paramount to its success. From network glitches to software snags, every minute of downtime can equate to lost productivity and revenue. Service desks are the cornerstone of rapid, accountable, and scalable outsourced IT support. But sometimes, they’re not enough. Application complexity, production requirements, or staff needs […]
Managed IT service costs vary widely depending on several factors, including the size of your business, the scope of services provided, and the complexity of your IT infrastructure. Some managed IT service providers charge a flat fee for their services, while others charge based on the number of devices or users. But, the specific pricing […]
Does your business use Apple products? Looking for a macOS friendly IT partner? Good news – F12.net embraces Apple devices. Love working with Apple products, but find resistance from IT when you try to bring your device to work? Is your IT Managed Service Provider reluctant to support Apple devices? Are you searching for an […]
IT Service Management (ITSM) supports your internal IT department, making them more proactive and productive. Running an IT department can be a thankless, stressful job. Staff rely on technology to get their work done, but only notice when it’s not working properly. And if you’re already running a tight ship or expanding your business but […]