March 27, 2024 | 
Blog Managed IT Services (MSP) Microsoft Cloud Licensing

Brief: In this article, we explain why getting your Microsoft Cloud Licensing through your MSP is smarter and more cost-effective than going through a discount reseller. We also highlight the advantages of choosing, a Canadian MSP and a Microsoft Direct Partner, as your Microsoft Cloud Licensing provider. Imagine you are an IT manager at […]

February 6, 2024 | 
Blog IT Service Management Managed IT Services (MSP) Uncategorized

An MSP risk assessment to help you ensure ensure that your MSP partner is keeping your company secure. Book a Consultation to see if you qualify for a complimentary cyber security assessment. As business technology rapidly advances, organizations frequently rely on managed service providers (MSPs) to oversee their IT infrastructure this partnership is crucial for […]

Calvin Engen, F12 CTO speaking on MSP vs MSSP
January 31, 2024 | 
Blog Cyber Security Managed IT Services (MSP) Managed Security Services

Should my business engage an MSP or an MSSP? Brief: With the latest flurry of cyber attacks, businesses here in Canada are taking a closer look at MSSP vs MSP. In this article we define each of them, look at their comparative strengths, and help you determine which is best for your unique needs. “Your […]

Michael Contento recognizing the right revenue
January 4, 2024 | 
Blog M&A Managed IT Services (MSP)

Watch the sixth installment of F12’s M&A Video Series: Recognizing the Right Revenue Are you confident in your ability to recognize the right revenue? If you’re looking to sell your MSP business, then F12’s Managing Partner Michael Contento has one question for you: are you really an MSP? When analyzing your profit margins, revenue sources, […]

The seamless operation of your company's IT infrastructure is paramount to its success. From network glitches to software snags, every minute of downtime can equate to lost productivity and revenue.
November 9, 2023 | 
Blog IT Service Management

The seamless operation of your company’s IT infrastructure is paramount to its success. From network glitches to software snags, every minute of downtime can equate to lost productivity and revenue. Service desks are the cornerstone of rapid, accountable, and scalable outsourced IT support. But sometimes, they’re not enough. Application complexity, production requirements, or staff needs […]

August 29, 2023 | 
Blog Company News

Wondering about the history of F12? F12’s founder and CEO, Alex Webb, shares the history of one of Canada’s leading IT companies.   by: F12 F12 founder and CEO Alex Webb created F12 in 1992 in his basement in Alberta. Within a year, he moved F12 into its first office space—and the company grew from that […]

Old school calculator representing streamlining your general ledger
March 7, 2023 | 
Blog M&A

If you’re looking to sell your business, one of the first things you need to do is make sure your company’s financial data is neat and tidy. The quickest way to do that is to streamline your general ledger. We’ve heard and read it for years now: data is the new oil. We get it! […]

Webcast promotion for Economics of Hardware-as-a-Service
February 27, 2023 | 
Blog Webcast Insights

At, we’re often talking about cybersecurity, IT solutions, and the best tech for your business to promote growth, dependability, and efficiency. To change things up, our CMO Devon Gillard brought in the man with the finance plan: our CFO, Anin Basu. The two sit down in this latest webcast to chat about the economics […]

Pink piggy bank on a white background representing recurring vs. re-occuring revenue.
February 8, 2023 | 
Blog M&A

When selling your business, you need to know the difference between these two models—and which one a buyer is looking for. Recurring vs. re-occurring revenue is the big question when it comes to preparing for M&A dealings. Have you been trying to boost the value of your business and prepare it for sale? As a […]

Arctic hikers walking over snowy terrain towards a sunset in search of the January 2023 newsletter
January 19, 2023 | 
Blog Newsletters

In our January 2023 newsletter: Your Year to Thrive (Not Just Survive!) As we kick off the new year, it’s time to start thinking about the future of your business. For many small- to medium-sized organizations, the last few years have been all about surviving. But 2023 can be a fresh start. No more simply […]